Quality Assurance & Food Safety Manager

Insomnia Cookies is on a journey to become the most imaginative sweet indulgence brand in the world. As we grow our company and community of Insomniacs, we are actively adding a skilled Quality Assurance & Food Safety Manager to our expanding R&D team! Based out of our HQ in Center City Philadelphia and reporting directly to the Vice President of Cookievation/R&D, the Quality Assurance & Food Safety Manager will provide food safety and quality assurance expertise to assist in elevating our processes at the in-store bakery level as well as holding suppliers accountable to our supplier expectations.

This role will manage the day to day activities of complaint resolution, supplier/distributor auditing, and providing the Cookievation team with food safety/quality assurance requirements for new products and LTO’s.

Sweet Position Perks

• 4 day work week!! (yupp, we get every Friday off)

• A competitive base salary plus annual bonus compensation package

• Enrollment in our Cookie Jar deferred compensation program

• Excellent comprehensive benefits coverage that includes medical, dental, vision, prescription plans and pet insurance

• 401K with contribution match

• Paid vacation plus 2 Insomnia Cookies personal wellness days

Job Responsibilities:

• Assign food safety courses and exams to meet local, state, and federal food safety requirements for restaurants as needed.
• Manage the quality complaint resolution program from collection to resolution for all food, paper, packaging, smallwares, equipment.
• Conduct annual supplier audits to ensure suppliers continue to meet Insomnia Cookies high level of performance.
• Conduct annual distributor audits to ensure distributors continue to meet Insomnia Cookies high level of performance.
• Qualify potential new suppliers or distributors to determine they meet Insomnia Cookies expectations.
• Lead the Insomnia Cookies Food Safety Committee to ensure we continue to provide safe, quality products to our insomniacs.
• Develop and manage all Insomnia product specifications including food, paper, packaging, smallwares, and equipment.
• Provide food safety expertise and training to all teams as needed.
• Develop, monitor, and manage an Insomnia Cookies HACCP Plan to determine potential risks or areas of vulnerabilities.
• Maintain and update a Food Safety Manual for all retail bakeries.
• Serve as food safety/quality assurance expert advisor to all teams within the Insomnia Cookies organization.

Desired Skills & Qualifications

• B.S. in Food Science, or related degree required
• 5 plus years of experience in QA related role required
• Knowledge of food products and commercialization, including quality assurance, supplier manufacturing and processes
• Knowledge of food safety and HACCP principles. Servsafe Certified.
• Strong interpersonal skills
• Independent, out of the box thinking
• Flexible/Adaptable
• Problem Solver/Solution Provider
• Good organizational skills and ability to multi-task.
• Good verbal, written, computer communication skills
• Detail oriented