Security Sales Engineer
TWG SECURITY, Emmaus, PA, United States
Position: Security Sales Engineer Manager
Our team seeks a motivated, knowledgeable, and talented Sales Engineer Manager to cultivate relationships
and provide innovative security designs that aligns solutions to our client’s needs. You will lead a sales
engineering team that is enthusiastic to cultivate relationships while providing technical ownership of security
solutions from design and estimating through to project management.
Local commutable candidates to the Lehigh Valley, PA Only
No 3 rd party applications
Responsibilities:
? Maintain consistent standards and best practices for Sales Engineering Team
? Manage and maximize accuracy of pricing and assemblies in design system
? Create, implement, and continuous improvement of sales engineering processes
? Develop Sales Engineer Staff and provide management oversight
? Develop, manage, client relationships and grow key strategic accounts
? Design, engineer, and estimate enterprise-wide physical security solutions
? Ensure the highest level of customer satisfaction
? Cultivate client relationships into partnerships
? Update ERP system with status changes, revenue estimates, target date forecasts
? Stay abreast of competitive offerings and industry trends
? Outline intuitive and complete Scope of Works to set clear success matrixes aligned to client goals.
? As necessary, and in conjunction with the team leadership, present our solutions / designs to
prospective clients with the goal of winning new business
? Assist post-sales engineering / project management as necessary with technical issues / redesigns
? Monitor, measure, and report on quote / sales engineering pipeline
? Provide responsive, concise, professional support to all customers and other personnel to ensure
timely follow-up on all customer concerns and issues
? Generate RFI’s and other formal correspondence as required
? Ensure timely and successful delivery of RFP’s
? Conduct post project reviews in conjunction with project management to ensure high client
satisfaction
Requirements:
? Bachelor’s degree or equivalent combination of work experience, education and training
? 5+ years management experience with IT / Security System Industry / Sales Engineering or related field
? Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
? Technical experience (10+ years) in video surveillance, access control, intrusion detection, and IP
networking
? Extensive knowledge of design / sales engineering best practices of integrated security systems
? Proven hands-on Security System technology experience and installation techniques
? Demonstrated ability to manage multiple competing priorities
? Exceptional client facing communications & presentation skills
? Ability to think through problems and visualize solutions.
? Create accurate diagrams and documentation using design tools.
? Ability to quickly learn new or unfamiliar technology and products using documentation and internet
resources.
? Ability to work with all levels of staff within and outside the organization.
? A self-starter able to work independently but comfortable working in a team environment.
? Possess excellent analytical and problem-solving skills
? Other duties as required or assigned by company management.
? Previous experience and certifications with these and / or similar hardware vendors preferred
o Motorola / Avigilon ACC and ACM
o Software House (CCure)
o Bosch Video and Intrusion
o Mercury Hardware
o HID Hardware
o Hanwha
o Axis
o Peplink
o Siklu
o Vigitron
o Honeywell
Physical Demands/Working Conditions:
? Regular and Timely Attendance
? Must be able to stand for long periods of time (up to 4 hours) without a break
? Position requires bending, twisting, stooping and climbing
? Ability to use ladders and lifts at height to perform installation and service
? May be exposed to temperature changes, heights, small spaces including confined spaces
? Ability to distinguish colors and use hands for repetitive fine manipulation frequently
? Must pass initial and random substance abuse tests & background checks
COMPANY BENEFITS:
? Company 401k with a 100% match on the first 6% of contributions (subject to company policy)
? Salary increases based on job performance, ability to handle increasing levels of responsibility,
completion of relevant manufacturer certifications and overall state of the company
? Variable Bonus Program (subject to company policy)
? Flexible vacation / paid time off (subject to company policy)
? Personalized scheduling for work/life balance
? Medical, Dental & Vision Benefits, STD, LTD, Life, and AD&D Insurance
? Education Program
? Professional development plan designed to help you achieve your professional goals