Systems Analyst - Project Lead

Job Description:

• The position will be utilized for up to 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours. Schedules amongst the team will be coordinated to ensure coverage of operational hours of Monday – Sunday, 8:00 am – 6:00 pm.

Daily duties / Responsibilities:

• Emphases for the System Analyst candidate are to support system activities in SCION (the current EDSS) and procurement/implementation of the new EDSS. The System Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate works in a team environment with other Information Technology staff, Project Management Office, and Program Area system Owners to support the system and users.
• Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness
• Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements
• DPH will require that selected personnel sign the DPH confidentiality agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
• Contractors must be onsite during each week throughout the term of the contract. Remote work may be possible up to 50%, at the discretion of DPH.
• DPH has the final say on all programming choices

Payment Schedule:

• All timesheets shall be entered and approved in a timely manner per contract terms. will not pay any extra costs (i.e. Travel, employee benefits, sick leave insurance, room and board, etc.) for temporary employees under this contract.
• DPH Support:
• All required information including formulas, data, and mechanisms to check output.
• Staff to assist with any application or data questions.
• Conference rooms and scheduling for any application demos.
• Workstation and required software.

Required Skills:

• Knowledge of Information Technology Field, best practices, organization, and operations
• Excellent Customer Service skills and provide system support
• O365 products and Applications (Word, Excel, PowerPoint, outlook, Teams, SharePoint)
• System Analysis, monitoring, and reporting on system performance and data quality
• Flexible and easily adapts to changing priorities
• Ticketing System

Required Education:

• Bachelor's or master’s degree in a relevant field of work or equivalent work experience.