Lab Engineer - OS, Microsoft, Linux, IOS, Windows, Remedy, Empower - On-site Phi

A large global organisation are in search of a Lab Engineer to provide PC workstation, laptop and printer hardware support for laboratory related hardware and software. Providing high level operating system, network and application software support to monitored SLA’s, across a lab/pharmaceutical environment.

This will be an initial 12 month+ contract with the opportunity for multiple extensions.

This position will be based on-site in Boston, MA, USA.

Key Skills/Responsibilities:

• Manage hardware inventory Laptops and Desktop Systems
• Troubleshoot and repair hardware/software issues
• Configure, install, patch compile and manage licenses for PCs within laboratories
• Work with external vendors and organisation owners to resolve problems with lab systems
• Ensure network and backup needs of end users are being met related to lab PC connectivity
• Decommissioning
• Proven experience building, replacing and researching Win10
• Solid experience working with recent and latest OS platforms (Microsoft, Linux, IOS)
• Use of Remedy Service Request for incident management
• Proficient in Microsoft Office Tools such as Excel, Word and Teamsite for tracking and reporting purposes
• Previous exposure to laboratory instrumentation such as Chromatography Data Systems, Mass Spec and Empower a plus