Customer Service Representative

Overview:

Ultimate Staffing is looking for a skilled Bilingual Customer Support Representative fluent in English and Spanish to join our client's team in a fast-paced environment. As a key team member, you will communicate with clients, answer inquiries, and provide excellent customer service across phone, email, and digital channels. This position is ideal for someone organized, dependable, and looking to build their skills in a dynamic, customer-focused role.

Key Responsibilities:

• Deliver exceptional customer support over phone, email, and digital platforms, handling inquiries, follow-ups, and resolutions
• Maintain precise records and organize digital and physical files for easy access and tracking
• Coordinate effectively with internal teams and external contacts, ensuring smooth communication and consistent updates
• Prioritize and manage multiple tasks in a fast-paced setting, meeting daily goals and deadlines

Qualifications:

• Bilingual in English and Spanish with strong written and verbal communication skills
• High School Diploma or equivalent required
• Excellent time management and multi-tasking abilities
• Strong customer service orientation, with a friendly and professional demeanor on the phone and in written communication
• Ability to quickly learn and adapt to new procedures and industry standards

Key Competencies:

• Integrity: High standards of ethical and responsible behavior
• Attention to Detail: Accuracy and thoroughness in task completion
• Dependability: Reliable and punctual in meeting responsibilities and deadlines
• Adaptability: Open to evolving tasks and working independently
• Team Collaboration: Positive, cooperative attitude with customers and teammates

Why Apply?

If you're a motivated customer service professional fluent in English and Spanish, eager to make an impact in a supportive, fast-growing team, we invite you to apply today for our Bilingual Customer Support Representative role. Develop your skills, contribute to meaningful client interactions, and start your next career journey with Ultimate Staffing.

Apply now or email your resume (in Word) to KBernardoni@Ultimatestaffing.com,

to make a difference as a Bilingual Customer Support Representative!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.