Lead Salesforce Administrator - Remote (EST)

Lead Salesforce Administrator – Remote (EST)

We are hiring a Lead Salesforce Administrator for one of our FinTech clients. This is a full-time, permanent position – with an annual salary of $105,000 - $125,000. Work can be performed remotely, but candidates MUST be based on the East Coast, USA.

The successful applicant will work closely with the Platform Owner and Delivery Manager – documenting, testing and rolling out new modules – as well as overseeing the adoption of key features for the internal Salesforce platform.

Responsibilities:

• Support training and onboarding of business users to the system, driving adoption for existing apps and features
• Salesforce configuration (Page Layouts, Lightning Pages/Apps, Profiles, Permission Sets, Dashboards, Custom Permissions / Metadata Tables / Objects)
• Create and maintain documentation
• Groom and prioritize backlog
• Maintain Project Tracking tools and Configuration Workbooks, execute system audits
• User support and troubleshooting
• QA testing with new features / platform changes
• Bulk Data Updates

Experience needed:

• Salesforce Certifications (ideally Administrator and Platform App Builder)
• Experience leading multiple E2E implementations / full lifecycle projects (at least x3)
• Experience working in customized environments with Salesforce automation
• Sales Cloud configuration experience as well as Flows, Data Loader, Excel
• Experience with Sandbox Management, DevOps, CRMA, JIRA, Project Management
• Service Cloud experience, preferred
• Understanding of Platform Events; SOQL, Talend, HTML, Apex, Javascript, LWC and experience with the latest tooling for Salesforce optimization
• Experience supporting a SaaS/subscription-based business preferred

Reach out ASAP to learn more!