Residential Property Manager

Position Title: Property Manager

Department: Property Management

Reports To: Operations Leader

Location

DMV Area

*This position does not have a home office in the DMV area; the individual will work from home or in the field. A Virginia real estate license is required, and having licenses in all three states is ideal.

Job Summary:

The Property Manager is responsible for the comprehensive management and operation of a portfolio of single-family rental homes. This role involves significant fieldwork, including property inspections, taking pictures, prepping homes for make-ready and leasing, and serving as the primary on-site representative for their assigned territory. The Property Manager will also manage the overall performance of their portfolio and oversee their staff, including a property manager who handles many administrative tasks.

We are a forward-thinking company managing single-family rental homes in the DMV area. We value Creativity, Urgency, and Trust (CUT) and are driven to manage 20,000 doors, sell 500 homes, and maintain a 30% profit margin by 2033 because matching families to their homes creates value for homeowners, investors, residents, and our own.

Key Responsibilities:

• Field Operations:
• Conduct regular property inspections to ensure compliance with lease terms and property standards.
• Take detailed photos and document property conditions.
• Prepare homes for make-ready and leasing, including coordinating necessary repairs and cleaning.
• Serve as the primary on-site representative, addressing tenant concerns and ensuring tenant satisfaction.
• Leasing:
• Handle all leasing activities, including marketing vacant properties, conducting showings, screening prospective tenants, and executing lease agreements.
• Property Management Oversight:
• Supervise the property manager who handles day-to-day maintenance coordination, delinquency management, and lease renewals.
• Ensure staff is properly trained and meeting performance goals.
• Step in to complete tasks as needed to maintain high standards and ensure all responsibilities are fulfilled.
• Financial Management:
• Monitor rental income and expenses to maximize profitability.
• Prepare financial reports for the Operations Leader and senior management.
• Basic knowledge of accounting and reading ledgers to address escalated tenant issues and landlord client questions/communication.
• Team Collaboration:
• Collaborate with maintenance vendors, property manager, sales department, and other team members to ensure smooth operations.
• Participate in regular team meetings and provide updates on portfolio performance.
• Reporting and Documentation:
• Maintain accurate records of property operations, tenant interactions, and financial transactions.
• Prepare regular reports on portfolio performance and provide recommendations for improvements.
• Travel:
• Willingness to travel to other parts of the country for meetings, company events, industry events, and training.
• Licensing:
• Hold an active real estate license for the jurisdiction of the territory they service.
• Allow the company’s brokerage to hold their real estate license.
• Other Requirements:
• Have a clean and working vehicle.
• Possess a smartphone.
• High level of organization and attention to detail.
• Willing to work in a fast-paced environment.
• Availability on weekends.

Qualifications:

• Degree or Certifications in Property Management, Real Estate, Business Administration, or a related field.
• Minimum of 3 years of experience in property management, preferably with single-family rental homes.
• Strong knowledge of local housing laws and regulations.
• Excellent communication and interpersonal skills.
• Proficient in software such as AppFolio, Zinspector, Google Workspace, and Microsoft Office Suite.
• Ability to work independently and manage multiple tasks effectively.
• Willingness to spend 50-80% of time in the field.
• Willingness to travel nationally as required.
• Active real estate license for the DMV area.
• Basic knowledge of accounting and reading ledgers.

Pay Plan:

Base Salary: $50,000 - $60,000 annually (based on experience and qualifications)

Total Compensation Target:

• Including commissions and bonuses, the total annual compensation could range from $55,000 to $75,000.

Vehicle Compensation:

• Monthly Vehicle Allowance: $250 - $550

Benefits:

• Health and dental insurance
• Paid time off (PTO) and holidays
• Professional development opportunities
• Reimbursement for qualifying real estate dues and subscriptions based on performance and tenure

Key Performance Metrics for Commissions/Bonuses:

• Occupancy Rates: Maintaining high occupancy rates in the portfolio.
• Leasing Performance: Successful leasing of vacant properties.
• Portfolio Growth: Expanding the portfolio with new properties.
• Tenant Retention: Achieving high tenant retention rates.
• Delinquency Management: Keeping delinquency rates low.
• Revenue Generated: Maximizing rental income and other revenue streams.

Career Path:

• Opportunity for advancement to Senior Field Director, Regional Manager, or other leadership roles within the property management department.

Diversity Statement:

At Flat Fee Landlord, we are dedicated to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences of every individual and believe that diversity fuels innovation and success. We strive to create a culture where all team members feel valued, respected, and empowered.

Internal Notes:

Kolbe Assessment - Needs to have an A grade on Kolbe Assessment.

Working Geniuses Assessment: Must Genius: Galvanizing, Other complementary geniuses, Enablement and Tenacity. None of these should be a frustration.