Technical Sales Engineer

About MMT:

At MMT, we are committed to achieving excellence in automation, machine design, material handling, and custom tooling. Every team member contributes to our mission with accountability, responsiveness, and a solutions-oriented approach. As we grow, we’re looking for an experienced Technical Sales Engineer to drive revenue, provide expert guidance, and create exceptional customer experiences for our grinding technologies division at MMT.

Why Join MMT?

At MMT, we offer a challenging and rewarding environment where you’ll play a key role in shaping our success. Join us to make an impact on a growing team and work with a company that values innovation, collaboration, and exceptional customer service. If you're ready to bring your technical sales expertise to an industry leader, apply today!

Position Overview:

As the Technical Sales Engineer, you will be instrumental in driving revenue growth, managing the customer journey, and acting as the go-to technical expert for our precision grinding and machine tool solutions. This role requires a dynamic individual who can identify new opportunities, engage customers, and collaborate with internal teams to deliver tailored, high-quality solutions. You’ll play a key role in growing our customer base and ensuring satisfaction from initial contact through delivery.

Key Responsibilities:

• Revenue Management: Lead order intake for our grinding technologies division, driving alignment with sales targets.
• Technical Expertise: Act as the primary technical advisor for equipment and service quotations, with a focus on manufacturing technology and machining capabilities.
• Sales Process Facilitation: Collaborate with Regional Sales, Product Management, Engineering, and Operations to generate accurate quotes and develop custom solutions.
• Customer Engagement: Conduct feasibility and sampling studies, present findings, and foster strong, lasting client relationships.
• Quote Management: Configure machine and application-specific tooling solutions, ensuring timely and accurate quote generation.
• Lead Development: Work closely with the sales team to identify new customer leads, maintaining high levels of customer satisfaction.
• Sales Support: Actively promote machine service contracts and manage quotes for both standard and custom part numbers.
• Process Improvement: Document sales and customer service operations to streamline efficiency.
• Issue Resolution: Address potential manufacturing or delivery delays, communicating effectively with clients as needed.

Qualifications:

• Education: Bachelor’s degree in Engineering or a related field preferred.
• Experience: Minimum of 3 years in technical sales, ideally within precision grinding or machine tool industries.
• Skills:
• Advanced problem-solving, customer service, and project management skills.
• Proficient in Microsoft Office Suite with strong communication abilities.
• Salesforce CRM expertise for lead, opportunity, and customer data management.
• Hands-on experience in machining, tooling, and grinding is essential.

Physical Requirements:

Must be able to lift up to 25 lbs. and work while standing or sitting for extended periods.

Working Conditions:

This is primarily an office-based role but requires frequent travel for client visits and trade shows (both domestically and internationally). Occasional after-hours or weekend work may be needed to meet project deadlines.