Customer Service Representative

You MUST live in the Richmond, VA area*

The ideal candidate loves talking to people and proactively solving issues.

The company is a family owned company with a strong belief in work/life balance and they value a collaborative team culture.

This is a Hybrid Role. After training, you will work Mondays and Fridays from home and be in the office Tuesdays-Thursdays.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• Live in the Greater Richmond, VA Area
• Have a Bachelor's Degree
• At least 1 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work