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MSH

Lead Product Owner - Oracle Cloud - Supply Chain (SCM & OM)

MSH, Miami, FL, United States


Overview:

We are looking for a Lead Product Owner to drive standards and governance across all the supply chain and order management Oracle ERP applications. Working closely with the business partners / business to support and deliver system solutions. This will require thorough understanding of end-to-end business processes of Supply Chain Modules. The person will provide hands-on guidance on business requirements development, support, system design and delivery, leading the maintenance and development for all their products/systems/areas.

This role will drive innovation, business process, requirements, and motivate cross functional teams across IT and the business functions. This role will set strategy/architecture direction, IT roadmaps, technical standards, and be a visible business partner, focusing on delivery customer-centric solutions. This role will need to be in detail, and often act as a business leader, owning data governance, process flows, customer experience, etc. As part of our supply chain and operations team, you will utilize Oracle applications to help our customers address a variety of strategic operations challenges and create sustainable change and continuous process improvement to maximize opportunities and create value throughout the enterprise.

We are looking for someone who is self-motivated and a creative thinker with the ability to grasp concepts quickly, well versed with supply chain and order management. You are responsible for creating an exceptional experience through a customer-centric approach with responsibility for the following duties:

  • Manage and innovate companies' supply chain and order business process and back-office systems.
  • Implement and Support Oracle Cloud SCM production systems.
  • Work with the cross-functional stakeholders to gather business requirements, document those and do fit gap analysis.
  • Engage business users spanning multiple business units and ensure cohesive articulation of business goals and processes to ensure effective technology solutions.
  • Do system configurations, create functional design documents, develop and document test scripts.
  • Conduct requirement and design workshops, manage and run conference room pilots and user testing workshops.
  • Ability to help technical team and provide them appropriate functional inputs.
  • Be the SME on how core SCM and OM apps operate and integrate with other enterprise apps.
  • Lead the breakdown of business requirements into technical user’s stories w/ engineering team
  • Prioritize backlog of work ensuring alignment of initiatives with corporate strategy.
  • Work with key business leadership to prepare change mgmt. documentation prior to release.
  • Assist with knowledge transfer for Product marketing efforts
  • Help overall organization to continually mature operating model and improve processes.
  • Must have strong business acumen with knowledge of MSPs and Corporate/BIS systems.
  • Manage cross-functional business stakeholders and drive system automations, QA and processes to improve operational efficiencies of business operations.
  • Collaborate with teams across all regions (ASIA, EMEA, America).
  • Ability to lead non-direct reports across application BA, admins, developers, and 3rd party resources. Work closely with Peers and management in USA.
  • Streamline application support and process for the company and manage SLAs.
  • Complete regular internal system audits and prepare for upgrades.
  • Work with our institutional management team to establish suitable processes to support administrative development, and change management activities.
  • Work with third-party integrations tools (Mulesoft) and DellBoomi

Skills/Knowledge/Experience:

  • At least 10+ years of Oracle Applications Implementation / Support experience with Oracle Supply Chain modules - Inventory, Purchasing, Procurement and Order Management.
  • 7+ years of product ownership or equivalent management experience
  • 7+ years of ERP experience
  • Sound understanding of corporate SaaS product application management and development.
  • Deep knowledge and experience with enterprise integration with one or more Oracle Supply Chain application modules, such as: Inventory, Order Management, Procurement (O2C, P2P); Planning (Supply planning, Demand planning, Value chain planning) Warehouse Management (WMS)
  • Experience working in a fast-paced, dynamic, and entrepreneurial environment.
  • Self-starter persona, dependable and the ability to respond quickly and accurately on multiple priorities.
  • Proven track record of execution and accountability
  • Strong verbal and written communication skills
  • Experience within the MSP (Managed Service Provider) industry an asset
  • Proven ability to improve governance, standards, security posture
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of high complexity.
  • Strong data management abilities
  • Strong ability to influence key stakeholders, peers, engineers, and business partners
  • A documented history of successfully driving projects to completion.

Education: Bachelor degree in CS or relevant technical field preferred, otherwise relevant field experience required.