Product Owner - Financial Services

We are seeking a skilled and detail-oriented Product Owner with strong experience in credit card dispute management to join our dynamic financial services team. The ideal candidate has hands-on experience in the credit card dispute lifecycle, particularly with Mastercard dispute processes, and brings a solid background from reputable banking or large financial institutions. This role demands a keen understanding of the financial regulatory landscape, excellent skills in crafting product requirements, and expertise in managing product development within an agile framework.

• Lead product initiatives in the credit card dispute management space, from ideation through to implementation.
• Leverage expertise in Mastercard dispute resolution processes to enhance and optimize dispute workflows.
• Write clear and detailed product requirements, user stories, and epics that align with business goals and regulatory standards.
• Prioritize and manage the product backlog, ensuring alignment with the strategic vision and objectives of the organization.
• Collaborate closely with cross-functional teams including engineering, compliance, and customer service to ensure high-quality deliverables.
• Work with stakeholders from various business units to capture needs, manage expectations, and deliver timely solutions.
• Act as the primary liaison between the development team and business stakeholders, translating business needs into actionable development tasks.