Remote - Mobile Device Management Engineer

Job Title: Mobile Device Management Engineer - REMOTE

Client: Confidential

Location: Remote - Memphis, TN

Duration: Perm or Direct Hire

Compensation: $Market

Start Date: ASAP

Number of Openings: 1

US Citizens or Green Cards Only. NO CTC or Third-Party candidates.

About the Role: The Mobile Device Management Engineer is responsible for the analysis, design, planning, implementation, and maintenance of Client Tablets and Mobile phones.

Responsibilities:

• Architect, implement, document, and maintain Microsoft Intune and VMware Workspace ONE solutions for mobile device management.
• Develop and enforce mobile device usage, security, and compliance policies.
• Oversee the enrollment and configuration of mobile devices across various operating systems, including iOS, Android, and Windows.
• Ensure seamless and secure onboarding processes for new devices and users.
• Implement security measures and controls to protect mobile devices from threats.
• Monitor and ensure compliance with organizational policies and industry regulations (e.g., PCI).
• Provide expert-level troubleshooting and support for issues related to mobile device management.
• Work closely with IT support teams to resolve end-user issues and improve user experience.
• Create and manage device policies, profiles, and compliance rules in Microsoft Intune and VMware Workspace ONE.
• Regularly update and maintain MDM profiles and configurations as per organizational requirements.
• Generate and analyze reports on device compliance, security incidents, and usage patterns.
• Maintain comprehensive documentation of MDM configurations, policies, and procedures.
• Conducted training sessions and provided guidance to end-users and IT staff on MDM best practices and usage.
• Stay updated with the latest developments in mobile security and management technologies.

Qualifications:

• Must have at least three (3) years of progressive professional technical experience with Android in a large, dispersed information technology environment.
• Modern Desktop Administrator Associate or similar certification
• Digital Workspace (VCP-DW) or similar certification.
• Familiarity with scripting and automation (PowerShell, Python, RESTful API)

Required Skills:

• Expertise in Microsoft Intune and VMWare Workspace ONE, including configuration, policy management, and troubleshooting.
• Strong understanding of mobile operating systems (iOS, Android, Windows).
• Knowledge of security standards and compliance regulations related to mobile device management.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to maintaining high standards.

Preferred Skills:

• BS Computer Science, Information Systems, Business or related technical area training.
• Technical certifications include any of the following: VMWare Certifications, Cisco Certifications, Microsoft Certifications; Cloud certifications, Agile training, Six Sigma, and ITIL.
• Managing Android policies, updates, and APKs.
• Progressive Web App experience highly desired

Pay range and compensation package: Pay range or salary or compensation

Equal Opportunity Statement: Include a statement on commitment to diversity and inclusivity.