Information Technology Business Analyst (Hybrid)

Entertainment Earth, the epicenter of pop culture joy, is seeking an experienced IT Business Analyst to join our close-knit team and assume ownership for delivering sophisticated technical solutions to critical business problems. You will play a key role in strategic technology projects including our forthcoming enterprise-wide digital transformation initiative. This is a hybrid role (2x a week) located in Simi Valley, CA. Relocation is not being offered at this time.

Mission:

To be the epicenter of pop culture joy by delivering the best product experience to our consumers and partners through the best-curated selection, inspired and unexpected communication and powerful consumer/customer relationships.

Our Core Values:

• Leadership
• Collaboration & Connection
• Accountability & Ownership
• Consumer/Customer Focus
• Data/Insight driven
• Fearless & Curious
• Diverse & Inclusive
• Fun & Creative

Primary Responsibilities:

• Partner closely with business owners to develop a deep understanding of all aspects of the current operation and the existing technical landscape
• Document end-to-end business processes and identify automation opportunities that improve efficiency and workflow
• Own the process of designing and delivering creative, configurable, and scalable technical solutions to complex business challenges
• Assist in the prioritization of initiatives using data-driven analysis to demonstrate ROI in conjunction with a thorough understanding of team capabilities and capacity.
• Provide ongoing support to development team throughout the delivery process including iterative refinement of requirements
• Assist in the deployment of new technical features including documentation, testing support, and end-user training

Who you are:

• Action-oriented and curious, continually thinking of ways to make improvements
• Highly organized and disciplined; excel at creating order from chaos
• Energized by motivating people, enjoy showing them what the future can look like and thrive when helping them get there
• Collaborative, finding the best ideas and solutions together
• Adaptable, shifting your approach to fit the context, and helping other teams as needed
• Enjoy working in a business that is constantly evolving and where you have the freedom to take initiative
• Strive for quality in everything you do and always want to deliver your best
• A team player interested in group success
• An excellent written and verbal communicator with strong interpersonal skills

Do you have:

• 5+ years of professional experience as a Business Analyst
• Hands-on experience with business process mapping, workflow implementation, and workflow automation
• Experience in full software life-cycle implementation, upgrades, production support, rollout, and enhancement from business analysis, testing, migration, go-live assistance till post-implementation support
• Hands-on experience with data analysis
• Proven track record of delivering market leading design solutions with strategic impact
• Post-secondary education in computer information systems, computer science, or related field

Benefits of Joining the Team!

• Discounts on your favorite collectibles! Free snacks! Clock out by 1pm during Summer Fridays! Bring your dog to the office!
• Medical/Dental/Vision Plans/Optional Plans
• Paid Time Off/Holidays
• 401(k) matching plan, educational reimbursement and much more