Master Tailor

Role

Master Tailor

Company

Globally renowned luxury brand

Type

Direct Hire, Permanent

Hours

Full time - 40 hours p/week

Schedule

Varied schedule

Location

South Coast Plaza, Costa Mesa, CA

Rate

Up to $100k - Dependent on experience

Role Overview:

The ideal candidate will demonstrate strong working knowledge of garment construction and men’s suiting techniques within luxury. Women's ready-to-wear knowledge will also be needed in addition to being familiar working with unique materials, exotic leathers, etc.

This position is responsible for providing outstanding customer service by ensuring the proper fit, marking, altering, and pressing of garments. This position also must support the selling process by greeting and interacting with clients, performing fitting and handling all special requests or immediate alteration needs.

About The Role:

• Complete all fittings in a timely manner, ensuring the proper fit and tailoring of garments within brand standards
• Understand style and fit of various garments. Maintain an up to date product knowledge of Women's and Men’s collections seasonally
• Provide key knowledge of garment construction to both internal and external clients
• Demonstrate strong proficiency in operating tailor shop equipment including, but not limited to industrial sewing/ straight stitch machine, blind hemmer/serger machine, button machine, cutting table, and pressing/steaming equipment
• Advise clients (internal and external) on product alterations, providing accurately calculating lead times and cost to ensure expectations are managed
• Maintain an excellent level of customer service at all times within the store.
• Foster client relationships to increase brand loyalty and repeat business
• Demonstrate thorough knowledge of the luxury retail market and competitors
• Press all altered clothing. Be aware of pressing techniques for various weights of fabric
• Assist in teaching store personnel basic pressing techniques
• Learn, retain, understand and communicate an awareness of merchandise features and benefits of all existing and new product
• Travel domestically and abroad as needed to participate in trainings
• All other duties as assigned by the supervisor.

Who You Are:

• 8-10+ years of experience in alterations, in a luxury environment
• Exhibit tailoring skills, knowledge, and experience
• Exhibit a professional understanding of garment fitting, knowledge of fabrics, styling and manufacturing techniques
• Demonstrate strong working knowledge of garment construction and men’s suiting techniques in luxury
• Strong knowledge of different fabrications and materials
• A high level of applied tailoring skills
• Must possess superior communication skills in order to effectively communicate with clients, management and employees in the boutique
• Must be able to effectively organize and track product and client information
• Ability to lift between 0-25 lbs without assistance.