Desktop Technician 2

Job Responsibilities:

Installs, configures, and troubleshoots laptops, desktops, workstations, related peripherals, and network connectivity. Maintains passwords, data integrity and file system security for the end-user computing environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Contributes technical and procedural knowledge to the Knowledge Base. Provides day-to-day technical support to employees and VIPs in support of their computing environment. Participates in information technology projects. Other duties as assigned.

Title: Desktop Support Specialist 2

Installs, configures, and troubleshoots laptops, desktops, workstations, related peripherals, and network connectivity. Maintains passwords, data integrity and file system security for the end-user computing environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Contributes technical and procedural knowledge to the Knowledge Base. Provides day-to-day technical support to employees and VIPs in support of their computing environment. Participates in information technology projects. Other duties as assigned.

1. Excellent Communicator (verbal and written) and a team player
2. Strategic mindset that is focused on driving results
3. Foundational IT Experience
4. Proficiency in Common Software: Familiarity with Microsoft Office Suite and other widely used business applications are advantageous.
5. Detail-Oriented
6. Self motivated

Education Requirements: Associate degree or equivalent from a two-year College, technical school, or equivalent experience.

Desired Skills and Experience
Job Responsibilities:

Installs, configures, and troubleshoots laptops, desktops, workstations, related peripherals, and network connectivity. Maintains passwords, data integrity and file system security for the end-user computing environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Contributes technical and procedural knowledge to the Knowledge Base. Provides day-to-day technical support to employees and VIPs in support of their computing environment. Participates in information technology projects. Other duties as assigned.

Title: Desktop Support Specialist 2

Installs, configures, and troubleshoots laptops, desktops, workstations, related peripherals, and network connectivity. Maintains passwords, data integrity and file system security for the end-user computing environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Contributes technical and procedural knowledge to the Knowledge Base. Provides day-to-day technical support to employees and VIPs in support of their computing environment. Participates in information technology projects. Other duties as assigned.

1. Excellent Communicator (verbal and written) and a team player
2. Strategic mindset that is focused on driving results
3. Foundational IT Experience
4. Proficiency in Common Software: Familiarity with Microsoft Office Suite and other widely used business applications are advantageous.
5. Detail-Oriented
6. Self motivated

Education Requirements: Associate degree or equivalent from a two-year College, technical school, or equivalent experience.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
We look forward to working with you.
Beacon Hill. Employing the Future™