Information Technology Support Specialist

Job Title: IT Support Engineer (Freelancer)

Location: Demopolis, AL (Onsite)

Type: Part-Time Contract

Ticket/Demand Based

Company Overview:

AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial role in delivering top-notch support to our clients.

Role Overview:

We are looking for a skilled IT Support Engineer to provide onsite L1/L2 support, including hardware/software troubleshooting, network support, and installations. This is a freelance, part-time role where you’ll be paid per job. Travel to client sites is required, with expenses covered.

Responsibilities:

• Perform hardware and software installations, upgrades, and break-fix services
• Troubleshoot and resolve desktop, laptop, and network issues
• Provide deskside support and help desk services to end-users
• Manage IT asset inventory and work with 3rd party vendors as needed

Qualifications:

• 1-4 years of IT support experience (Windows 7/10, hardware, software)
• Diploma in IT or related field; A+ certification preferred
• Strong internetworking and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently and manage multiple tasks
• Fluent in English (B2 level or higher)

Additional Information:

• Onsite role with travel; flexible hours
• Pay based on hours or days worked on client sites
• Most tasks are during business hours (Mon-Fri, 8 AM-6 PM)

Website: www.avasotech.com

Join AVASO and take your IT career to the next level with a global leader!