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Dover Fueling Solutions

Human Resources Manager

Dover Fueling Solutions, Austin, TX, United States


We are looking for an enthusiastic Human Resources Manager (HRBP) to support our Finance, Sales, Customer Support and enabling business functions in North America. This HR Manager will support a variety of Human Resources programs and will be based from our Dover Fueling Solutions global company headquarters in Austin, TX. This role will partner with business leaders to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. Success in this role will require a keen understanding of business priorities and the ability to translate them into HR strategies and people initiatives. You will help business leaders by making data-driven recommendations that improve performance, retention, and the overall employee experience. To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. This role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. Due to the diverse responsibilities of the role, the ideal candidate will be a competent and resourceful individual with excellent attention to detail and a passion for HR with a focus on internal customers. Respecting and valuing people is at the heart of all that we do.

Key Responsibilities:

  • Be a trusted advisor to leaders, managers, and individual contributors to support the achievement of strategic priorities and provide forward thinking HR solutions to facilitate these priorities
  • Support talent development and management initiatives; capability development and workforce planning; driving innovation
  • Support change management and culture transformation efforts that drive a customer oriented, solution-driven mindset in the organization
  • Partner to deploy diversity, equity, and inclusion programs as a part of our global and regional initiatives
  • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
  • Manage the entire employee life cycle (TA coordination, onboarding, total rewards administration, talent review, learning and off boarding) for designated functions
  • Drive best practices for performance management processes
  • Provide insightful data to get to the root cause of any issue and solve problems, no matter how complex, and design and quickly implement solutions that make teams more effective
  • Support the planning and implementation of company-wide HR initiatives
  • Provide coaching to leaders on various topics pertaining to talent and business strategy
  • Support Leaders and employees within Finance, Sales and Customer Support Functions

Candidate Experience and Qualification:

  • Bachelor’s degree in Human Resources, Management, or related degree program and a minimum 6 - 10 years of experience as an HR Generalist or HR Business Partner, preferably supporting a finance, sales and/or customer support team within a technology environment, or equivalent combination of education & experience
  • Demonstrated capability driving the evolution of the performance management processes
  • Demonstrated understanding of general Human Resources policies, procedures, and employment/ labor laws
  • Prior experience and knowledge of Labor Laws, Talent Management, Employee Relations, EEOC Investigations and/or ACA, FMLA and ADA compliance
  • Superior interpersonal, verbal, and written communication skills
  • Self-motivated and with a strong aptitude for problem-solving; proactively identify potential issues and drive to resolution (process oriented)
  • Ability to effectively manage changing and conflicting priorities and resolve appropriately
  • Ability to work independently and as a team with a results-driven approach
  • Intermediate to advanced user of MS Office applications (Outlook, Excel, Word, PowerPoint)
  • Experience with HR systems (SuccessFactors, ADP, ATS systems)
  • Domain knowledge to support Finance, Sales and Customer Support Functions

Preferred Skills:

  • PHR and/or SHRM-CP Certifications preferred

Essential Functions:

  • Critical thinking skills and systems perspective
  • Fluent English language skills, both verbal and written
  • Ability to successfully utilize Microsoft Office including Word, Power Point, Excel and Outlook Calendar and Email
  • Ability to work in a fast-paced, high-pressure environment with shifting priorities
  • The ability to perform the essential functions is a requirement of the job. Reasonable accommodations may be used to meet these requirements

*This position not approved for work visa sponsorship