Internal Applications Engineer

Who We Are:

Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We’re the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That’s the Bandwidth way.

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

We are seeking an innovative Internal Applications Engineer specializing in NetSuite to elevate our internal processes. You will play a pivotal role in designing, developing, and deploying intelligent NetSuite solutions to streamline workflows, integrate systems, and enhance data-driven decision-making. Using your expertise in NetSuite, you will automate processes, build user-friendly interfaces, and create solutions that improve productivity across our organization.

What You'll Do:

• NetSuite Development and Automation: Identify automation opportunities within NetSuite, implementing custom scripts and workflows to reduce manual work and increase operational accuracy.
• System Integration: Use integration tools to connect NetSuite with other enterprise platforms, ensuring seamless data flow and consistent processes.
• User Interface Customization: Design user-friendly interfaces within NetSuite that provide a seamless, efficient experience for internal teams.
• Data Management and Insights: Leverage NetSuite’s data capabilities to generate insights, support decision-making, and drive efficiency across departments.
• Collaboration and Requirements Gathering: Partner with stakeholders to understand business needs, present solutions, and ensure effective implementation and adoption.
• Continuous Improvement: Regularly test, iterate, and refine solutions based on user feedback and evolving business needs.
• Documentation and Training: Maintain clear documentation of solutions and workflows, providing training to users when needed.
• Data Security Compliance: Ensure data security and privacy compliance in all automation and integration activities.

What You Need:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Proficiency in JavaScript, especially SuiteScript for NetSuite development.
• Experience with RESTful APIs, webhooks, and data formats (JSON).
• Familiarity with integration tools (e.g., Boomi, Mulesoft, or similar)
• Exceptional problem-solving and analytical skills.
• Strong communication skills to collaborate effectively across teams.
• Ability to quickly learn and adapt to new technologies and platforms.
• Excellent attention to detail and commitment to delivering high-quality solutions.

Bonus Points:

• Experience with NetSuite, including customization, scripting, and integrations.
• Experience with low-code/no-code platforms such as Retool, UI Bakery, or n8n.
• Familiarity with AI-powered tools like OpenAI, Langchain, or Flowise.
• Knowledge of AI concepts, including generative AI, natural language processing (NLP), and machine learning.
• Understanding of data security and privacy best practices.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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