Property Administrator

Mark IV Capital is a privately held, growth-oriented real estate development and investment company headquartered in Newport Beach, CA. focused on acquiring, developing, owning, and operating commercial real estate investments. The firm is seeking a Property Administrator to join its team, working from our regional office in Denver, CO.

The Property Administrator ensures the office is running smoothly by providing administrative duties while supporting the property management team in daily operational duties. The Property Administrator plays an integral role in maintaining high standards of office administration, property management, and tenant relations for the Company’s commercial properties in the assigned region. This role includes hands-on involvement in office and property operations, offering exposure to broader property management functions.

Mark IV Capital values creativity and innovation and encourages its employees to develop solutions to the unique and varying challenges we face. We respect and capitalize on our diverse attributes and abilities to maximize the effectiveness of the team. We support open communication and an informal, yet professional, work environment.

We offer competitive compensation, benefits, and opportunities for professional growth and development within a supportive and inclusive work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Office Operations

• Ensures the office is running smoothly and the office equipment (AV, copies, printers, postage machines, etc.) and coffee machines are maintained. Ensures copier/printer ink is in stock.
• Order office and kitchen supplies and keep both well stocked.
• Sets up office accounts with vendors for office supply purchases to obtain purchasing discounts.
• Assist with submitting, maintaining, tracking, and filing documents related to vendors, consultants, contractors, tenants, and government entities, and other functions, as assigned.
• Help coordinate regional functions and events.
• Create flyers and marketing material, as needed.
• Prepare and set up Regional Office to host events and presentations, including technology.
• Arrange event/meeting logistics, such as meeting location, catering, and scheduling.
• Provide receptionist duties, including but not limited to, answering phone calls in a polite and professional manner and welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department.
• Coordinate with Office Manager and Corporate Administrative team on projects, as needed.
• Other duties, as assigned

Property Management Support

• Work with and support the Property Management team on daily management responsibilities to ensure efficient operation of properties in a Class A fashion.
• Ensure timely, professional, and efficient responses to tenant requests.
• Collaborate and help in preparation/presentation of annual property budgets.
• Support preparation and distribution of CAM Estimates and CAM reconciliation to all tenants.
• Collaborate and provide support on Tenant Improvement / CapEX projects.
• Conduct property walks and provide support to property management with follow-up action items.
• Place service calls to vendors, as directed by Property Management.
• Maintain tenant information (current phone numbers and emails, emergency contacts, etc.).
• Maintain tenant insurance documentation and ensure it meets requirements.
• Provide tenant administrative duties, as directed (i.e., rent payment procedures, move-in/out packets and process, communications, etc.).
• Respond to basic tenant requests, such as initial HVAC or electrical service calls.
• Coordinate and attend regularly scheduled Regional Team meetings for assigned properties.
• Track and maintain Tenant and Vendor insurance.
• Shadow senior property management staff, gaining a deeper understanding of property management operations and skills.
• Support special projects, leveraging growing knowledge to assist with property-specific initiatives.
• Perform other related duties, as assigned to support the team and property success.

Education / Experience

• High School Diploma or GED equivalent, bachelor’s degree preferred
• 1-3 years Administrative Assistance and/or customer service experience
• Real Estate industry experience preferred
• Excellent proficiency in Microsoft Office applications
• Yardi accounting software knowledge preferred

Other Skills and Abilities

• Good interpersonal and organizational skills
• Excellent written and verbal communication skills
• Ability to meet deadlines
• Must be a self-starter and a go-getter
• Strong analytical and problem-solving skills
• Ability to greet the public in a cheerful and helpful manner
• A positive attitude
• Must have patience and professionalism
• Must be able to work both independently and in a team
• Must take initiative, be detail-oriented, flexible, and multi-task oriented
• Keen attention to detail and ability to manage deadlines
• Self-motivated with a natural curiosity to dig for facts as issues/concerns arise
• Ability to follow directions from a supervisor
• Ability to understand and follow posted work rules and procedures
• Ability to accept constructive criticism

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.