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LandaJob

Customer Service and Print Associate

LandaJob, Lees Summit, MO, United States


Customer Service & Print Associate

We are working with our client, located in downtown Lee’s Summit, MO, to find a Customer Service and Print Associate to join their team. Our client is a full-service printing company specializing in digital and blueprint services for the architectural, engineering, and construction industries. In this role, you will provide top-quality customer service and manage digitally precise blueprints and document copies.

Responsibilities:

  • Greet and assist customers with face-to-face interactions, primarily for order pickup
  • Answer phone calls and emails and respond to customer inquiries
  • Process and organize print requests for customer pick-up
  • Ensure print machines are functioning properly and perform basic maintenance
  • Replenish toner and paper supplies as needed
  • Use invoicing and CRM software to manage customer accounts and orders
  • Open and close the shop each day, ensuring all operations are secure and ready for business
  • Maintain a clean and organized work environment

Requirements:

  • Solid understanding of the capabilities and product applications of the in-house as well as vendor produced products
  • Understand basic file preparation including working knowledge of Adobe Illustrator, Adobe Acrobat
  • Understand proper blueprint design fundamentals
  • Capable of operating and maintaining all blueprint equipment
  • Desire to continue to learn new products and applications
  • Excellent communication and customer service skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Attention to detail and problem-solving skills
  • Professional demeanor and positive attitude
  • Experience in customer service or retail is preferred

Hours

Monday to Friday, 8:00 AM - 5:00 PM

Benefits

401(k) with match after one year

Hourly rate

$18 - $20/hour dependent on experience