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Sonabank

Outside Sales Mortgage Loan Officer

Sonabank, Charlotte, NC


Position Summary: Under limited supervision of the National Sales Director, the Outside Sales Loan Officer will be a part of Primis Mortgage's sales force. The Outside Sales Loan Officer is responsible for building a highly visible reputation as the mortgage loan expert in assigned areas resulting in the generation of quality mortgage loans that meet the criteria of Primis Mortgage products. The Outside Sales Loan Officer is also responsible for discussing client needs, recommending the best loan products, helping customers put together a complete loan package and working with the underwriting team throughout the loan process. The Outside Sales Loan Officer will utilize professional judgement to authorize or deny loan applications. The Outside Sales Loan Officer will act as a liaison between customers and Primis Mortgage and help qualified applicants acquire loans in a timely manner.

Primary Duties

  • Assist clients and referral sources primarily away from the office and sub-branch offices.
  • Attend seminars and trade shows, give presentations, distribute fliers, attend and sponsor open houses, and attend closings to network with potential customers. Afterwards, follow up with any potential customers.
  • Conduct cold call visits and deliver marketing materials to realtors' offices.
  • Comply with industry-related regulations, requirements and state/federal laws as applicable to the job duties of this position.
  • Independently develop strategic relationships with realtors, title companies, financial planners, stockbrokers, insurance agents, banks, credit unions, attorneys and accountants for referrals. Regularly meet face-to-face with these business contacts to maintain contact and create new sales opportunities.
  • Work with manager and/or Senior Management in gathering and tracking all necessary data related to loan originations with objective of determining most cost effective and time efficient way of generating loans.
  • Evaluate credit worthiness by processing loan applications and documentation within specified limits.
  • Interview applicants to determine financial eligibility and feasibility of granting loans.
  • Determine all applicable ratios and metrics and set up debt payment plans.
  • Propose appropriate solutions and documents all processes for underwriting transactions and prepare appropriate updates to all credit history.
  • Maintain and update knowledge on all products and programs.
  • Resolve all issues and maintain knowledge on all loan services procedures.
  • Manage all loan payment methods and prepare all loan submission documents.
  • Manage all communication with internal departments to facilitate all loan processes.
  • Collaborate with funding center and prepare all closing processes and maintain account records.
  • Monitor all loan applications and documents all underwriting processes.
  • Evaluate all credit reports and enter all information for loan approval and manage resolution of all issues.
  • Work with limited supervision.
  • Meet specific performance standards.
  • Determine schedule, including when to work in the branch office. Duties that may be performed in the office include contacting prospective customers to arrange outside meetings, contacting actual or prospective clients previously solicited through outside sales work, processing loan information into computer systems, and preparing loan paperwork.
  • Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.


Minimum Educational & Experience Requirements

  • High School diploma required.
  • Bachelor's degree in business, banking, or finance preferred.
  • Required to possess all applicable licenses.
  • A minimum of 3 years' experience as a Loan Officer or similar role.


Minimum Skill Requirements

  • In-depth knowledge of closing procedures, loan processes, and documentation.
  • High level of understanding of current regulatory requirements affecting mortgage loans.
  • Good understanding of banking computer software and MS Office.
  • Excellent interpersonal skills and communication skills with strong attention to detail.
  • Good multitasking abilities with outstanding time management skills.
  • Demonstrated judgment and decision-making ability.
  • Excellent and effective presentation and communication skills, both verbal and written.
  • Professional demeanor with the ability to work well with others and shift priorities in a fast-paced environment.
  • Must be highly organized, detail-oriented, and able to work independently with little direction.
  • Ability to effectively prioritize and manage day-to-day tasks in an efficient manner; recognizes, clarifies, and prioritizes concerns.
  • Ability to handle confidential financial information appropriately.
  • Ability to tactfully handle stressful and difficult situations.
  • Strong problem-solving skills.
  • Strong ethical standards; ability to create trust and integrity with co-workers, customers, and community.
  • Personal attributes that include reliability, professionalism, ability to work independently, positive attitude, and ability to remain calm in stressful situations.
  • Flexibility in accepting schedule changes.


Physical Demands

In terms of an 8-hour workday, "occasional" equals 1% to 33%, "frequent" equals 34% to 66%, and "continuous" equals 67% to 100%. However, some duties are performed monthly, annually, or sporadically throughout the year and are essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the position.

  • Continuous remaining in a stationary position, particularly, but not limited to, at a desktop computer
  • Continuous repetitive use of hands/arms; particularly concerning to typing, writing, phone and computer use
  • Continuous communication: verbal and written, in-person, phone and electronic


Work Environment

  • Majority of time spent outside of office location working with referral sources and networking
  • Minimal time in physical office location working on administrative duties, as needed