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TeleTech

Risk Manager

TeleTech, Chantilly, VA


Risk Manager
Key Role:

Lead the Risk, Issue, Opportunity, and GFx (R/I/O/G) Management activities for a large, complex agile development contract. Manage the application of analytical risk management principles to prepare for, prevent, mitigate, and respond to risks. Develop and maintain the Program R/I/O/G Framework, Risk & Opportunity Management Plan, and Standard Operations Procedures (SOPs) to document processes, activities, instructions, best practices, and lessons learned. Analyze trends, conduct assessments, report results, propose risk reduction measures, manage R/I/O/G response activities, and provide oversight and training to Risk Managers, Risk Owners, and the Program Management Office on R/I/O/G management processes, requirements, tools, and techniques. Interface with Earned Value Management (EVM) and Integrated Master Schedule (IMS) staff to support creation of R/I/O/G-adjusted costs and schedule estimates. Lead a R/I/O/G team of up to 3 individuals to perform R/I/O/G activities. Be the principal POC to Government R/I/O/G POCs for the program.

Basic Qualifications:
  • Experience implementing and updating Program Risk and opportunity Management Plan and Standard Operations Procedures (SOPs) to document processes, activities, instructions, best practices, and lessons learned
  • Knowledge of industry best practices to continuously improve processes to optimize risk governance and enable effective risk identification, assessment, prioritization, response, and monitoring of the most critical risks that could impede the reputation, safety, security, or financial success of the program
  • Ability to apply communication expertise to convey meaningful insights to complex issues and explain findings to teammates and executives
  • Ability to pay strict attention to detail, including analyzing problems, conducting research, evaluating options for action, and providing thoughtful recommendations at a strategic level
  • TS/SCI clearance
  • Bachelor's degree


Additional Qualifications:
  • 5+ years of experience managing a client-facing Risk Management Program
  • Experience using the Jira toolset
  • Knowledge of Earned Value Management (EVM) objectives
  • Knowledge of software development techniques such as Agile development, DoD cyber, and other technical elements
  • Possession of excellent verbal and written communication skills
  • Possession of excellent analytical skills, critical thinking skills, and action tracking skills
  • Project Management Professional (PMP), Risk Management Professional (RMP), or similar certifications


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $96,600.00 to $220,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
  • If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.


EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.