TeleTech
Systems Administrator
TeleTech, SOUTHERN MD FACILITY, MD
Systems Administrator
The Opportunity:
Your combination of people skills and system administrator expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting our nation's defense? We're looking for a system administrator who specializes in customer support to help us build next gen capabilities for the Department of Defense.
As a system administrator on our team, you'll ensure users have the tools they need. You'll learn how to help clients overcome challenges through monitoring and performance management. You'll analyze problem areas and opportunities for improvement in a mission-critical network.
You'll combine your technical knowledge and communication skills to turn metrics into information and articulate their meaning. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Work with us and resolve daily challenges as we improve our nation's defense.
Join us. The world can't wait.
You Have:
Nice If You Have:
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,300.00 to $137,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
EEO Commitment
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
The Opportunity:
Your combination of people skills and system administrator expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting our nation's defense? We're looking for a system administrator who specializes in customer support to help us build next gen capabilities for the Department of Defense.
As a system administrator on our team, you'll ensure users have the tools they need. You'll learn how to help clients overcome challenges through monitoring and performance management. You'll analyze problem areas and opportunities for improvement in a mission-critical network.
You'll combine your technical knowledge and communication skills to turn metrics into information and articulate their meaning. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Work with us and resolve daily challenges as we improve our nation's defense.
Join us. The world can't wait.
You Have:
- 2+ years of experience with Linux or Windows Server administration
- 2+ years of experience in server virtualization
- 2+ years of experience with ticketing systems, including Jira
- Ability to obtain a Secret clearance
- Bachelor's degree and 2+ years of experience in a customer support role or 5+ years of experience in a customer support role in lieu of a degree
- Ability to obtain DoD 8570 IAT Level II or IAT Level III Certification within 30 days of start date
Nice If You Have:
- Experience with Proxmox
- Experience with Windows Datacenter and Ubuntu Linux
- Experience with Active Directory (AD)
- Experience with Infrastructure as Code, including Terraform or Cloud formation or Configuration as Code, including AWS SSM, Ansible, PowerShell, or Bash
- Secret clearance
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,300.00 to $137,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
EEO Commitment
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.