Information Technology Administrator

5 years of IT support or help desk related experience (field, desktop, mobile, etc.) working in a healthcare or hospital setting5 years of relevant experience working in a collaborative, customer service focused environment that used a multi-channel (email, chat, phone, video conferencing) setting for communicationUnderstanding of WAN, LAN, and VPN network protocols such as TCP/IP and network diagnostic tools and techniques.Strong knowledge of network technologies involving Local Area Networks (LAN), Wide Area Networks (WAN) and Virtual Private Networks (VPN).