City of Goldsboro, NC
Server Administrator
City of Goldsboro, NC, Goldsboro, North Carolina, us, 27533
Salary:
$72,296.74 - $114,228.83 Annually
Location :
200 N. Center Street Goldsboro
Job Type:
Full-Time Permanent
Job Number:
2024-00081
Department:
Information Technology
Opening Date:
11/08/2024
Closing Date:
11/22/2024 11:59 PM Eastern
General Statement of Duties/Distinguished Features of the Class
An employee in this class performs work involving cyber security, server installation, maintenance, backups, server updates. Work includes design, operation and maintenance of Windows servers and associated devices; analysis and installation of a variety of hardware and software applications; troubleshooting and resolving problems; designing and ensuring network security. This position works closely with the IT Director to evaluate vulnerabilities and risks in hardware and software and the Network Engineer regarding network vulnerabilities. Manages and monitors attacks and intrusions. Work is performed under general supervision and is evaluated through conferences, reports, and the effectiveness of automated systems.
JOB SUMMARYPerforms professional and technical work developing, implementing and supporting an automated information system for the City.Essential Duties and Tasks
ESSENTIAL JOB FUNCTIONS:Implements and maintains servers including web servers, ftp servers, file servers, and database servers.Keeps Windows servers updated including major Server OS Upgrades and regular windows updates to Servers and computers.Performs security administration and disaster recovery planning and testing.Oversees operating system upgrades, application installations and upgrades, systems backups and data recovery.Troubleshoots and resolves hardware and software problems for the servers, operating systems, and software packages.Assists with management of the City communications network; configures active directory; loads and configures servers.Maintains daily activity logs in ticketing system; provides detailed documentation of all tickets.Knowledge, Skills and Abilities
KNOWLEDGE, SKILLS AND ABILITIES:
Considerable knowledge of current information technology in hardware, software and various applications and configurations.Considerable knowledge of how computer technology can be integrated into the environment for a variety of applications and purposes.Considerable knowledge of mid-range, personal computer, network and client/server environments.Ability to analyze, diagnose, and solve computer hardware, network and application problemsAbility to understand technical language, programming and applicationsAbility to communicate effectively orally and in writingAbility to establish and maintain effective working relationships with other employees, City officials and vendorsThorough knowledge of a variety of manufacturer's software capabilitiesAbility to plan and implement systems with the IT Director and Assistant IT Director.Ability to troubleshoot operational problems and to recommend software and hardware solutions as well as applications to resolve problems. Ability to implement the proposed solutions within a set time frame and prepare detailed documentation.Ability to provide demonstrations and training sessions which increases the participants' knowledge and ability to use PC software, hardware and in-house developed systems.Ability to follow complex oral and written instructions and to prepare clear and concise instructions and summaries of materials.Skill in providing leadership and supervision, including planning, delegating and monitoring work, and evaluating performance.
Physical Requirements/Special Requirements
PHYSICAL DEMANDS:
Must be able to perform the basic life operational support functions of stooping, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions.Must be able to perform light work exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and 10 pounds of force to move objects.Must possess the visual acuity to prepare and analyze data, operate a computer, and do extensive readingWORK ENVIRONMENT:The work is generally performed in an office environment and involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences or commercial vehicles. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required.
MINIMUM REQUIREMENTS:
Requires a four-year degree from an accredited college or university in Computer Science or related field and five to seven years of experience in server/systems support and/or computer programming; or an equivalent combination of education, training, and experience.Experience in the following is preferred:
Cybersecurity Program ImplementationServer ManagementSPECIAL REQUIREMENTS:
Possession of a valid North Carolina Driver's License.The City of Goldsboro is an Equal Opportunity Employer!
Benefits Summary
The following is a summary of the City of Goldsboro benefits:
Vacation Leave : Employees earn vacation leave as follows:
Years of Service Days per Year0 - 4 years 125 - 9 years 1510 - 14 years 1815 - 19 years 2120 + years 23
A maximum of 30 vacation days may be carried over from one calendar year to the next. Any excess of 30 vacation days on December 31 of each year may be transferred to employees sick leave balance, provided that they have taken five (5) days of vacation in the calendar year.
Holidays : City paid holidays are New Year's Day, Martin Luther King Jr.'s Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2 days) and Christmas (3 days).
When a holiday falls on a Saturday, the previous Friday shall be observed. When a holiday falls on a Sunday, the following Monday shall be observed. In order to receive a paid holiday, an employee must be on paid status
before and after
the holiday.
Sick Leave:
Sick leave is accrued at one day per month or 12 days per year.
Employee Assistance ProgramThe Employee Assistance Program is available to all full-time employees and covered dependents on the employee's health insurance plan. Part-time employees who work 30 hours or more per week on a continuous year-round basis are also eligible for EAP services. Employees and dependents each receive three free visits per year. Services include, but are not limited to, financial counseling, depression, mental illness, and end of life/terminal illness.
Medical and Dental Insurance:
The City of Goldsboro is fully-insured, and provides medical, dental, and vision insurance through the State Health Plan (SHP), MetLife, and Community Eye Care respectively. Medical, dental, and vision coverage is available to all full-time employees. Part-time employees who are scheduled to work 30 hours or more per week on a continuous year-round basis may, if they so desire, purchase available group health through the City for themselves and qualified dependents. The coverage for medical is the first day of the month following the date of employment and dental is effective on the first day of employment, vision insurance is effective the first day of the month following the effective date of employment. Medical insurance is provided to full-time employees at a minimal cost and pro-rated for part-time employees. The types of coverage available are individual (Employees only), Employee/Child, Employee/Spouse, and family. Dental and vision insurance is available at cost to the employee and/or his/her dependents. Premiums are paid through payroll deduction on a pre-tax basis.
Life Insurance:
All regular employees are provided a basic term life insurance coverage policy in the amount of $20,000.00 at no cost.
Wellness Assistance BenefitThe City of Goldsboro offers a wellness assistance benefit of $25/month to employees. This can be used to offset the cost of dental insurance or gym membership. Employees must meet eligibility requirements for the State Health Plan and show proof of membership (if gym membership is selected).
Flexible Spending AccountFlexible Spending Accounts (FSAs)
provide you with an important tax advantage that can help you pay for health care and dependent care expenses on a pre-tax basis. By estimating your family's health care and dependent care costs for the next year, you can lower your taxable income and save money. The City of Goldsboro offers a FSA through Health Equity. The Flexible Spending Account (FSA) is available to all full-time employees who are scheduled to work 40 hours per week. The FSA is effective the first day of the month following the date of employment. These are some of the expenses FSAs can be used for: medical and dental services, chiropractic services, orthodontia, and the child or adult dependent care.
Social Security:
The City employees are members of the Social Security System. The employee contributes 6.2% (FICA) and 1.45% (Medicare) for a total of 7.65% of their annual salary and the City contributes the same amount. Social Security benefits include retirement and disability payments and survivor's insurance.
Tuition Reimbursement:
Tuition reimbursement is available to all full-time employees up to $2500 per fiscal year for job-related courses or required courses leading to a job-related degree. This is subject to department approval and an employee must complete probation before reimbursement is granted.
Promotion Opportunities:
Employees are encouraged to apply for internal positions. Employment opportunities for current employees are posted on the City's Intranet.
Retirement:
All employees who are in a regular position that requires 1,000 hours or more of service per year are covered under the North Carolina Local Governmental Employee's Retirement System (NC LGERS). The employee contributes 6% of their annual salary on a tax deferred basis. The City contributes to the employee's retirement account. Eligibility for unreduced monthly benefits begins upon retirement after 30 years of service at any age, at age 65 with 5 years creditable service or at age 60 with 25 years creditable service. Police Officers and Park Rangers may retire at age 55 with 5 years of service and receive an unreduced benefit. Eligibility for reduced monthly benefits begins after you reach age 50 and complete 20 years of creditable service or you reach age 60 (age 55 if you are a firefighter) and complete five years of creditable service. Police Officers may retire early with a reduced retirement benefit after you reach age 50 and complete 15 years of creditable service as an officer.
457 & 401K Supplemental Retirement Plan:
The City of Goldsboro offers the NC Supplemental Retirement Plans, 401K and 457. The City contributes 4% to the 401K for all non-sworn full-time employees and 5% for sworn police officers (as approved by the Council) and the 457 plan is voluntary with no contribution by the City.
The 457 and the 401k allow employees to set aside funds which is through payroll deduction and is tax deferred. Income tax is due when the deferred earnings are returned to the individual normally at retirement.
Worker's Compensation:
All City employees are covered under the North Carolina Worker's Compensation Act. This act covers those employees who suffer injuries as a result of an accident while performing duties. The Workers' Compensation program will pay medical expenses and a portion of the employee's salary, after 7 days, if the individual is out of work as a result of a work-related disability.
Compensation, Performance Appraisals and Merit Process:
The City of Goldsboro is committed to hiring and retaining high quality personnel. As a result, we offer competitive salaries that are consistent with market growth. New hires may serve a six month probationary period upon date of hire and are evaluated in six-month increments.
The eligibility for merit is based upon the following criteria:Employee must have an overall appraisal rating of 2.0. Employee should score at least 2.0 in competencies; any competency with a score less than 2.0 will result in employee's ineligibility.
Note: The merit eligibility criteria is subject to change at the City Manager's discretion.
The appraisal process in the City of Goldsboro includes an evaluation of each employee's duties and responsibilities applicable to their position. Upon completion of the probationary period, employees are evaluated on an annual basis. The appraisal period is from October 1 - September 30 of each year.
The City of Goldsboro may provide merit incentives for high performing employees subject to City Council approval.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
YesNo
02
Do you possess a four-year degree from an accredited college or university in Computer Science or a related field;
or an equivalent combination of education, training and experience?
YesNo
03
Do you have a minimum of five years of experience in server/systems support and/or computer programming;
or an equivalent combination of education, training and experience?
YesNo
04
Do you have experience in Cybersecurity Program Implementation?
YesNo
05
Do you have experience in Server Management?
YesNo
06
Do you possess a valid NC Driver's license or valid equivalent license from another state?
YesNo
Required Question
$72,296.74 - $114,228.83 Annually
Location :
200 N. Center Street Goldsboro
Job Type:
Full-Time Permanent
Job Number:
2024-00081
Department:
Information Technology
Opening Date:
11/08/2024
Closing Date:
11/22/2024 11:59 PM Eastern
General Statement of Duties/Distinguished Features of the Class
An employee in this class performs work involving cyber security, server installation, maintenance, backups, server updates. Work includes design, operation and maintenance of Windows servers and associated devices; analysis and installation of a variety of hardware and software applications; troubleshooting and resolving problems; designing and ensuring network security. This position works closely with the IT Director to evaluate vulnerabilities and risks in hardware and software and the Network Engineer regarding network vulnerabilities. Manages and monitors attacks and intrusions. Work is performed under general supervision and is evaluated through conferences, reports, and the effectiveness of automated systems.
JOB SUMMARYPerforms professional and technical work developing, implementing and supporting an automated information system for the City.Essential Duties and Tasks
ESSENTIAL JOB FUNCTIONS:Implements and maintains servers including web servers, ftp servers, file servers, and database servers.Keeps Windows servers updated including major Server OS Upgrades and regular windows updates to Servers and computers.Performs security administration and disaster recovery planning and testing.Oversees operating system upgrades, application installations and upgrades, systems backups and data recovery.Troubleshoots and resolves hardware and software problems for the servers, operating systems, and software packages.Assists with management of the City communications network; configures active directory; loads and configures servers.Maintains daily activity logs in ticketing system; provides detailed documentation of all tickets.Knowledge, Skills and Abilities
KNOWLEDGE, SKILLS AND ABILITIES:
Considerable knowledge of current information technology in hardware, software and various applications and configurations.Considerable knowledge of how computer technology can be integrated into the environment for a variety of applications and purposes.Considerable knowledge of mid-range, personal computer, network and client/server environments.Ability to analyze, diagnose, and solve computer hardware, network and application problemsAbility to understand technical language, programming and applicationsAbility to communicate effectively orally and in writingAbility to establish and maintain effective working relationships with other employees, City officials and vendorsThorough knowledge of a variety of manufacturer's software capabilitiesAbility to plan and implement systems with the IT Director and Assistant IT Director.Ability to troubleshoot operational problems and to recommend software and hardware solutions as well as applications to resolve problems. Ability to implement the proposed solutions within a set time frame and prepare detailed documentation.Ability to provide demonstrations and training sessions which increases the participants' knowledge and ability to use PC software, hardware and in-house developed systems.Ability to follow complex oral and written instructions and to prepare clear and concise instructions and summaries of materials.Skill in providing leadership and supervision, including planning, delegating and monitoring work, and evaluating performance.
Physical Requirements/Special Requirements
PHYSICAL DEMANDS:
Must be able to perform the basic life operational support functions of stooping, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions.Must be able to perform light work exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and 10 pounds of force to move objects.Must possess the visual acuity to prepare and analyze data, operate a computer, and do extensive readingWORK ENVIRONMENT:The work is generally performed in an office environment and involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences or commercial vehicles. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required.
MINIMUM REQUIREMENTS:
Requires a four-year degree from an accredited college or university in Computer Science or related field and five to seven years of experience in server/systems support and/or computer programming; or an equivalent combination of education, training, and experience.Experience in the following is preferred:
Cybersecurity Program ImplementationServer ManagementSPECIAL REQUIREMENTS:
Possession of a valid North Carolina Driver's License.The City of Goldsboro is an Equal Opportunity Employer!
Benefits Summary
The following is a summary of the City of Goldsboro benefits:
Vacation Leave : Employees earn vacation leave as follows:
Years of Service Days per Year0 - 4 years 125 - 9 years 1510 - 14 years 1815 - 19 years 2120 + years 23
A maximum of 30 vacation days may be carried over from one calendar year to the next. Any excess of 30 vacation days on December 31 of each year may be transferred to employees sick leave balance, provided that they have taken five (5) days of vacation in the calendar year.
Holidays : City paid holidays are New Year's Day, Martin Luther King Jr.'s Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2 days) and Christmas (3 days).
When a holiday falls on a Saturday, the previous Friday shall be observed. When a holiday falls on a Sunday, the following Monday shall be observed. In order to receive a paid holiday, an employee must be on paid status
before and after
the holiday.
Sick Leave:
Sick leave is accrued at one day per month or 12 days per year.
Employee Assistance ProgramThe Employee Assistance Program is available to all full-time employees and covered dependents on the employee's health insurance plan. Part-time employees who work 30 hours or more per week on a continuous year-round basis are also eligible for EAP services. Employees and dependents each receive three free visits per year. Services include, but are not limited to, financial counseling, depression, mental illness, and end of life/terminal illness.
Medical and Dental Insurance:
The City of Goldsboro is fully-insured, and provides medical, dental, and vision insurance through the State Health Plan (SHP), MetLife, and Community Eye Care respectively. Medical, dental, and vision coverage is available to all full-time employees. Part-time employees who are scheduled to work 30 hours or more per week on a continuous year-round basis may, if they so desire, purchase available group health through the City for themselves and qualified dependents. The coverage for medical is the first day of the month following the date of employment and dental is effective on the first day of employment, vision insurance is effective the first day of the month following the effective date of employment. Medical insurance is provided to full-time employees at a minimal cost and pro-rated for part-time employees. The types of coverage available are individual (Employees only), Employee/Child, Employee/Spouse, and family. Dental and vision insurance is available at cost to the employee and/or his/her dependents. Premiums are paid through payroll deduction on a pre-tax basis.
Life Insurance:
All regular employees are provided a basic term life insurance coverage policy in the amount of $20,000.00 at no cost.
Wellness Assistance BenefitThe City of Goldsboro offers a wellness assistance benefit of $25/month to employees. This can be used to offset the cost of dental insurance or gym membership. Employees must meet eligibility requirements for the State Health Plan and show proof of membership (if gym membership is selected).
Flexible Spending AccountFlexible Spending Accounts (FSAs)
provide you with an important tax advantage that can help you pay for health care and dependent care expenses on a pre-tax basis. By estimating your family's health care and dependent care costs for the next year, you can lower your taxable income and save money. The City of Goldsboro offers a FSA through Health Equity. The Flexible Spending Account (FSA) is available to all full-time employees who are scheduled to work 40 hours per week. The FSA is effective the first day of the month following the date of employment. These are some of the expenses FSAs can be used for: medical and dental services, chiropractic services, orthodontia, and the child or adult dependent care.
Social Security:
The City employees are members of the Social Security System. The employee contributes 6.2% (FICA) and 1.45% (Medicare) for a total of 7.65% of their annual salary and the City contributes the same amount. Social Security benefits include retirement and disability payments and survivor's insurance.
Tuition Reimbursement:
Tuition reimbursement is available to all full-time employees up to $2500 per fiscal year for job-related courses or required courses leading to a job-related degree. This is subject to department approval and an employee must complete probation before reimbursement is granted.
Promotion Opportunities:
Employees are encouraged to apply for internal positions. Employment opportunities for current employees are posted on the City's Intranet.
Retirement:
All employees who are in a regular position that requires 1,000 hours or more of service per year are covered under the North Carolina Local Governmental Employee's Retirement System (NC LGERS). The employee contributes 6% of their annual salary on a tax deferred basis. The City contributes to the employee's retirement account. Eligibility for unreduced monthly benefits begins upon retirement after 30 years of service at any age, at age 65 with 5 years creditable service or at age 60 with 25 years creditable service. Police Officers and Park Rangers may retire at age 55 with 5 years of service and receive an unreduced benefit. Eligibility for reduced monthly benefits begins after you reach age 50 and complete 20 years of creditable service or you reach age 60 (age 55 if you are a firefighter) and complete five years of creditable service. Police Officers may retire early with a reduced retirement benefit after you reach age 50 and complete 15 years of creditable service as an officer.
457 & 401K Supplemental Retirement Plan:
The City of Goldsboro offers the NC Supplemental Retirement Plans, 401K and 457. The City contributes 4% to the 401K for all non-sworn full-time employees and 5% for sworn police officers (as approved by the Council) and the 457 plan is voluntary with no contribution by the City.
The 457 and the 401k allow employees to set aside funds which is through payroll deduction and is tax deferred. Income tax is due when the deferred earnings are returned to the individual normally at retirement.
Worker's Compensation:
All City employees are covered under the North Carolina Worker's Compensation Act. This act covers those employees who suffer injuries as a result of an accident while performing duties. The Workers' Compensation program will pay medical expenses and a portion of the employee's salary, after 7 days, if the individual is out of work as a result of a work-related disability.
Compensation, Performance Appraisals and Merit Process:
The City of Goldsboro is committed to hiring and retaining high quality personnel. As a result, we offer competitive salaries that are consistent with market growth. New hires may serve a six month probationary period upon date of hire and are evaluated in six-month increments.
The eligibility for merit is based upon the following criteria:Employee must have an overall appraisal rating of 2.0. Employee should score at least 2.0 in competencies; any competency with a score less than 2.0 will result in employee's ineligibility.
Note: The merit eligibility criteria is subject to change at the City Manager's discretion.
The appraisal process in the City of Goldsboro includes an evaluation of each employee's duties and responsibilities applicable to their position. Upon completion of the probationary period, employees are evaluated on an annual basis. The appraisal period is from October 1 - September 30 of each year.
The City of Goldsboro may provide merit incentives for high performing employees subject to City Council approval.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
YesNo
02
Do you possess a four-year degree from an accredited college or university in Computer Science or a related field;
or an equivalent combination of education, training and experience?
YesNo
03
Do you have a minimum of five years of experience in server/systems support and/or computer programming;
or an equivalent combination of education, training and experience?
YesNo
04
Do you have experience in Cybersecurity Program Implementation?
YesNo
05
Do you have experience in Server Management?
YesNo
06
Do you possess a valid NC Driver's license or valid equivalent license from another state?
YesNo
Required Question