Regional Director of Operations

DescriptionBlue Stone Therapy is certified as a Great Place to Work!Blue Stone Therapy was founded in 2009 and provides contract physical therapy, occupational therapy, and speech-language pathology to communities in Iowa, Minnesota, Missouri, Nebraska, North Dakota, and South Dakota. Our focus is to deliver optimal, individualized rehabilitation by highly skilled professional therapists while developing long-term partnerships between our staff and the communities they serve.We are seeking a highly motivated and experienced

Regional Director of Operations

to join our team in Iowa! The Regional Director of Operations is responsible for executing short and long-term financial and operating objectives across multiple facilities within their region. This includes owning the client relationship, financial metrics, and team member success.Essential Key Job Responsibilities:Responsible for the onboarding, accountability, and development of employees through strong leadership, effective management skills, and adherence to the Blue Stone purpose, core values, policies, and procedures.Complete facility site visits every four to six (4-6) weeks or as required to present statistical reports, promote compliance, customer service, education and training, support marketing efforts, and to evaluate facility benchmarks.Ongoing analysis of Key Performance Indicators (KPIs), revenue forecasts, and facility expenses.Effective collaboration with Recruiter and Rehab Director for recruiting purposes. Manage staffing patterns and ensure each rehab department is staffed adequately for patient and customer service needs.Work in conjunction with the Clinical Services team to ensure compliance, quality measure, and success metrics are achieved.Accountable for the overall regional performance including the assessment and enhancement of workflow, resolution of complaints, and ensuring team member engagement to improve the overall patient/client experience.Maintains expertise in clinical knowledge, practices, and standards to coach and mentor Rehab Directors and clinical staff to drive clinical excellence and outcomes.Establishes strong partnership with clients, serving as a valuable collaborator in optimizing overall success. Provides strategic direction to the client on new services, projects, and recommendations to achieve desired outcomes and joint business objectives.Represents Blue Stone Therapy in community activities, marketing events, seminars, and conventions.Other duties as assigned.RequirementsEducation and Experience:Successful completion of an accredited Physical Therapy or Occupational Therapy program.Minimum of five (5) years of experience in a multi-facility skilled therapy services leadership role.Minimum of five (5) years of hands-on clinical experience in a therapy services role.Knowledge, Skills, and Abilities:Intermediate or stronger skill level with technology and software to include Microsoft and database systems.Strong communication, leadership, and collaboration skills.Proven ability to exercise professional judgment with initiative in analyzing and executing multi-faceted problem solving.Experience with NetHealth preferred.License and Certification:Current valid Physical Therapist or Occupational Therapist license to practice in appropriate state.Blue Stone Therapy is an Equal Opportunity Employer

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