Manager, Talent Operations

CORE RESPONSIBILITIES AND TASKS: (1) Enterprise Talent & Performance Management: Lead, support and execute Global Enterprise-wide talent programs and processes including onboarding, performance management, career development and talent planning and succession Serve as subject matter expert on some or all talent processes, including onboarding, performance management, career development and talent planning and succession Lead workstreams to execute enterprise projects and program enhancements in partnership with global HR and IT teams Establish, communicate and maintain enterprise calendar for talent processes through input from HR and business leaders Understand and be able to execute core talent functions, including talent pool creation, onboarding checklists, succession plan hit rate, etc. Lead or participate in other talent and organizational development projects, as assigned, including organizational competency design, defining critical roles, change management, employee engagement, etc. (2) Talent Process Governance & HCM Management: Ensure talent management process controls are maintained and processes are documented and reviewed for accuracy on a regular basis Lead audit processes across business groups and regions to ensure talent module data is accurate and identify opportunities where more training or awareness is required within HR, manager and employee populations Review quarterly Oracle HRC releases for all talent modules, in partnership with HRIT, and recommend enhancements and new capabilities that improve enterprise talent processes Establish and maintain regular review process to evaluate HCM, gather stakeholder input and partner with HR Process Improvement team and HRIT to implement new HCM solutions that meet business requirements with continuous improvement mindset Gather input from employees and managers to recommend enhancements to processes and HCM capabilities Understand how HCM processes work in order to provide simple explanation to enterprise stakeholders and create HR and employee resources (3) Talent Metrics & Data Insights: In partnership with HR Reporting & Analytics team and Manager, Enterprise Talent Management, identify and track meaningful metrics aligned to HR and talent strategy Direct creation and enhancements of Tableau and other dashboards in partnership with Reporting & Analytics team to easily track effectiveness of talent programs & processes Collect, analyze and communicate talent management data findings to key L&OD ad HR stakeholders and translate findings into recommended actions Track completion and execution effectiveness of talent processes like performance appraisals, IDPs, performance goals, talent ratings, etc. Identify actions to improve accuracy and completeness of employee talent information collected in HR Cloud and recommend ways information could be used to improve talent outcomes (4) Communications & Resources: Create, maintain and continuously improve talent and performance management resources ensuring employees, managers and HRBPs have necessary information Write and maintain communications associated with annual and ad hoc talent management processes, including goal setting, performance appraisals, etc. Stay informed about enterprise communications and technology platforms and utilize technology to best share talent resources Continually improve resources through input from Enterprise L&OD and HR leaders and teams and lead campaigns and training to reinforce how to use tools and where to locate them Partner with other functional areas within Human Resources and Corporate Communications to create and deliver effective, impactful communications related to talent & performance processes (5) Enterprise Projects: Provide project management leadership for enterprise projects, as ass