Maplewood Mill Pond LLC
Memory Care Director
Maplewood Mill Pond LLC, West Yarmouth, Massachusetts, us, 02673
Job Title:
Memory Care DirectorLocation:
West Yarmouth, MAEmployment Type:
Full-TimeDepartment:
Activities
About Us:Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!
Overview: The Memory Care Director (MCD) serves as the dementia care expert for the community, leads all aspects of the Memory Care Program and plays a pivotal role in ensuring the well-being, safety, and comfort for our Currents residents. Primary responsibilities include oversight of memory care staff, implementation of Maplewood standards and best practices, and development and implementation of specialized service plans tailored to the unique needs of each resident. By closely collaborating with other department heads, family members, program staff and care staff, they ensure the delivery of the highest quality of care, lifestyle, therapeutic environment and interventions.
Primary Responsibilities:
Management Responsibilities
Hires, trains, schedules, supervises, directs and evaluates Memory Care program associatesProvides coaching, counseling and performance reviews on all Memory Care associatesDemonstrates strong leadership, communication, and teamwork skillsDemonstrates excellent organization and time management skillsOversees recruitment gateway for memory care associatesSupervises all memory care program associates, including RSAs, MCAs, and MCCsCompletes monthly schedule for all RSAs, MCAs, and MCCs in UKG to budget shift requirementsMonitors all memory care program associates assigned tasksUpdates communication log, VoiceFriend, RSA Assignment Sheets and Wellness Number list with new employeesConducts monthly pendant and wall alarm checksSupports payroll with the daily reviewing of timesheets and entering missed punches forms/vacation requests into UKGOrders necessary resident care supplies including incontinence suppliesPerforms scheduling, progressive counseling and annual performance reviews for all memory care program associatesStaffs the Program to meet the needs of the population within the approved budgetEnsures Memory Care Program meets all federal and state regulations and company standardsDemonstrates requisite knowledge, skills and abilities consistent with the duties & responsibilities of this positionCollaborates effectively and professionally with department heads to meet the needs and expectations of residents and their familiesRelates professionally and positively to residents, physicians, government regulators, incoming visitors and associates at all levelsProvides ongoing communication to the Resident Service Director, Executive Director and other department heads regarding staffing issues or concernsAttends weekly Department Head meetingsAttends monthly All Associate meetingsAttends bi-weekly Memory Care Director meetingsApproves time cards for all memory care associatesCare, Service Plans and Wellness
Collaborates with RSD on all memory care services plansParticipate in the review of individual residents' service plans with other team members and regularly document elements of their status.Participates in weekly tracking meetings to assure that daily information and observations by MCD is communicated effectivelyEnsures Residents are all groomed and dressed properly and according to personal preferences (i.e. jewelry, clothing style, etc.).In collaboration with the Resident Service Director, ensures proper outside services are utilized for residents (psych, PT, hospice, etc.).Ensures care is scheduled according to the resident's lifestyle, needs and desires.In collaboration with Resident Service Director, ensures all prospects for memory care have a diagnosis of dementia and meet all the criteria for admission.In collaboration with the Resident Service Director, provides a pre-admission screen assessment per MSL standardsEnsures all resident care documentation is completed by care staff prior to end of shift.Coordinates and facilitates family meetings for all memory care residents.Provides stand-up/inter-shift huddles for all memory care neighborhood staff.Staff Training
Provides Person Centered Dementia Care Training to all new staff during general orientation and ensures all staff are trained on PCDCProvides monthly dementia-related in-services to all associatesProvides coaching, mentoring and "micro" trainings regularly and consistently to empower and support staff in their rolesEnsures all staff have the minimum training requirements per MSL standardsSales & Marketing
Assists with touring and providing information about our memory care program to families of perspective residents.Is available to sales and marketing team to present to outside groups and organizations from time to timeCoordinates annual Alzheimer's Association Walk Team and logistics.Develops and distribute monthly newsletter.Develops and maintain contact with community agencies, organizations, and area health care professionals through outreach and hosting.Dining Program
Ensures all residents are able to participate in the meal program as independently as possible.Ensures associates are providing supervision in the dining room and are offering necessary assistance to residents.In collaboration with the Culinary Service Director, ensures proper nutrition, snacks and hydration are provided throughout the day.Ensures tables are set with all needed utensils (including knife) and Table clothes, cloth napkins, and centerpieces are in place.Ensures adaptive devices that have been recommended by OT & Speech, are care planed and utilized.Ensures adequate meals are available for residents who may not eat at normal meal times.Ensures menus are posted or are available to residents for lunch and dinner.Ensures show plates are used for residents to assist them in making menu choices prior to ordering.Maintains a resident diet book that include a picture of each resident, their current diet, any special food consistency and food allergies for staff to utilize as a reference when serving meals.Ensures all associates are wearing approved uniforms during meals.Compliance & Safety
Follows emergency procedures.Understands and implement all safety practices and procedures.Conducts daily environmental rounds in all apartment and common areas to ensure they are safe, in good repair and any items that has the potential to be harmful is stored appropriately.Ensures all mag locks and safety devices are working to prevent elopement.Ensures all memory care associates have and are using our communication system.Ensures staff mobile devices are in good working order.Ensures elopement kits are fully stocked and ready to use in case of a missing resident.Provides a behavioral brainstorming meeting weekly to discuss resident behaviors and works as a team to provide non pharmaceutical approaches to deal with disruptive behaviors.Implements behavior logs for residents who have a history of aggression or agitation.Ensures associates are utilizing the behaviors logs to report new behavioral occurrences.Ensures there is an elopement binder for each community with resident photos in place.Family Education & Support
Provides family education on issues or topics related to dementia careProvides a monthly family support group meetings.Provides frequent communication with families including sending calendar newsletters, pictures, emails, and phone calls; providing positive, reassuring communication.Maintains a community Memory Care Resource Library for families and associates to utilize.Volunteers
Implements volunteer program which includes recruitment, interviewing, training and annual recognition.Implements community policy regarding volunteers.Trains all volunteers who will working the memory care neighborhood in dementia care.Implements volunteer schedule.Develops and implements intergenerational program with local organizations, schools and clubs.. click apply for full job details
Memory Care DirectorLocation:
West Yarmouth, MAEmployment Type:
Full-TimeDepartment:
Activities
About Us:Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!
Overview: The Memory Care Director (MCD) serves as the dementia care expert for the community, leads all aspects of the Memory Care Program and plays a pivotal role in ensuring the well-being, safety, and comfort for our Currents residents. Primary responsibilities include oversight of memory care staff, implementation of Maplewood standards and best practices, and development and implementation of specialized service plans tailored to the unique needs of each resident. By closely collaborating with other department heads, family members, program staff and care staff, they ensure the delivery of the highest quality of care, lifestyle, therapeutic environment and interventions.
Primary Responsibilities:
Management Responsibilities
Hires, trains, schedules, supervises, directs and evaluates Memory Care program associatesProvides coaching, counseling and performance reviews on all Memory Care associatesDemonstrates strong leadership, communication, and teamwork skillsDemonstrates excellent organization and time management skillsOversees recruitment gateway for memory care associatesSupervises all memory care program associates, including RSAs, MCAs, and MCCsCompletes monthly schedule for all RSAs, MCAs, and MCCs in UKG to budget shift requirementsMonitors all memory care program associates assigned tasksUpdates communication log, VoiceFriend, RSA Assignment Sheets and Wellness Number list with new employeesConducts monthly pendant and wall alarm checksSupports payroll with the daily reviewing of timesheets and entering missed punches forms/vacation requests into UKGOrders necessary resident care supplies including incontinence suppliesPerforms scheduling, progressive counseling and annual performance reviews for all memory care program associatesStaffs the Program to meet the needs of the population within the approved budgetEnsures Memory Care Program meets all federal and state regulations and company standardsDemonstrates requisite knowledge, skills and abilities consistent with the duties & responsibilities of this positionCollaborates effectively and professionally with department heads to meet the needs and expectations of residents and their familiesRelates professionally and positively to residents, physicians, government regulators, incoming visitors and associates at all levelsProvides ongoing communication to the Resident Service Director, Executive Director and other department heads regarding staffing issues or concernsAttends weekly Department Head meetingsAttends monthly All Associate meetingsAttends bi-weekly Memory Care Director meetingsApproves time cards for all memory care associatesCare, Service Plans and Wellness
Collaborates with RSD on all memory care services plansParticipate in the review of individual residents' service plans with other team members and regularly document elements of their status.Participates in weekly tracking meetings to assure that daily information and observations by MCD is communicated effectivelyEnsures Residents are all groomed and dressed properly and according to personal preferences (i.e. jewelry, clothing style, etc.).In collaboration with the Resident Service Director, ensures proper outside services are utilized for residents (psych, PT, hospice, etc.).Ensures care is scheduled according to the resident's lifestyle, needs and desires.In collaboration with Resident Service Director, ensures all prospects for memory care have a diagnosis of dementia and meet all the criteria for admission.In collaboration with the Resident Service Director, provides a pre-admission screen assessment per MSL standardsEnsures all resident care documentation is completed by care staff prior to end of shift.Coordinates and facilitates family meetings for all memory care residents.Provides stand-up/inter-shift huddles for all memory care neighborhood staff.Staff Training
Provides Person Centered Dementia Care Training to all new staff during general orientation and ensures all staff are trained on PCDCProvides monthly dementia-related in-services to all associatesProvides coaching, mentoring and "micro" trainings regularly and consistently to empower and support staff in their rolesEnsures all staff have the minimum training requirements per MSL standardsSales & Marketing
Assists with touring and providing information about our memory care program to families of perspective residents.Is available to sales and marketing team to present to outside groups and organizations from time to timeCoordinates annual Alzheimer's Association Walk Team and logistics.Develops and distribute monthly newsletter.Develops and maintain contact with community agencies, organizations, and area health care professionals through outreach and hosting.Dining Program
Ensures all residents are able to participate in the meal program as independently as possible.Ensures associates are providing supervision in the dining room and are offering necessary assistance to residents.In collaboration with the Culinary Service Director, ensures proper nutrition, snacks and hydration are provided throughout the day.Ensures tables are set with all needed utensils (including knife) and Table clothes, cloth napkins, and centerpieces are in place.Ensures adaptive devices that have been recommended by OT & Speech, are care planed and utilized.Ensures adequate meals are available for residents who may not eat at normal meal times.Ensures menus are posted or are available to residents for lunch and dinner.Ensures show plates are used for residents to assist them in making menu choices prior to ordering.Maintains a resident diet book that include a picture of each resident, their current diet, any special food consistency and food allergies for staff to utilize as a reference when serving meals.Ensures all associates are wearing approved uniforms during meals.Compliance & Safety
Follows emergency procedures.Understands and implement all safety practices and procedures.Conducts daily environmental rounds in all apartment and common areas to ensure they are safe, in good repair and any items that has the potential to be harmful is stored appropriately.Ensures all mag locks and safety devices are working to prevent elopement.Ensures all memory care associates have and are using our communication system.Ensures staff mobile devices are in good working order.Ensures elopement kits are fully stocked and ready to use in case of a missing resident.Provides a behavioral brainstorming meeting weekly to discuss resident behaviors and works as a team to provide non pharmaceutical approaches to deal with disruptive behaviors.Implements behavior logs for residents who have a history of aggression or agitation.Ensures associates are utilizing the behaviors logs to report new behavioral occurrences.Ensures there is an elopement binder for each community with resident photos in place.Family Education & Support
Provides family education on issues or topics related to dementia careProvides a monthly family support group meetings.Provides frequent communication with families including sending calendar newsletters, pictures, emails, and phone calls; providing positive, reassuring communication.Maintains a community Memory Care Resource Library for families and associates to utilize.Volunteers
Implements volunteer program which includes recruitment, interviewing, training and annual recognition.Implements community policy regarding volunteers.Trains all volunteers who will working the memory care neighborhood in dementia care.Implements volunteer schedule.Develops and implements intergenerational program with local organizations, schools and clubs.. click apply for full job details