Panda Restaurant Group
Director, Multi-Brand Marketing
Panda Restaurant Group, Rosemead, California, United States, 91770
Summary of Job Description:
The Director, Multi-Brand Marketing is responsible for building brand awareness and demand for a mix of different brands such as Raising Cane’s, Whataburger, Uncle Tetsu, and Yakiya in local communities by forging meaningful connections with local communities and fostering guest love and loyalty. This position is responsible for serving as a strategic business partner to senior Operations leadership to develop strategies, programs, and tools to achieve the financial and growth objectives of Multi-Brand Operations. The Director develops annual marketing plans, optimizes market-level programs, champions brand positioning and standards, and builds brand awareness and loyalty. This position collaborates witht senior Operations leadership, providing critical support to achieving financial and growth objectives. Additionally, the Director, Multi-Brand Marketing will collaborate with cross-functional teams, driving brand positioning, menu innovation, pricing, local marketing programs, and guest experience initiatives.
You’ll get a chance to:
Act as a strategic partner to Operations leadership at PRG and with licensee partners and satellite concepts, crafting strategies, programs, and tools that drive financial growth and operational excellence
Support and collaborate with a team of marketing professionals, providing guidance, training, and support that align with the company’s mission and values, as well as those of our satellite brands
Analyze the competitive landscape, benchmarking each brand against local competitors in terms of product, price, promotion, and brand loyalty.
Stay updated on culinary and marketing trends to identify and uncover growth opportunities
Conduct consumer and guest research to define brand blueprints and evaluate the impact of new menu offerings and local promotions on revenue, profitability, and product mix.
Establish and document PRG Multi-Brand Marketing policies, procedures, and process improvements to enhance team performance and efficiency
Develop and optimize brand strategies, programs, and tools to increase guest visits, boost and grow guest frequency, and increase store level sales transactions and overall guest satisfaction.
Lead and execute tailored marketing strategies for tiered new store openings, addressing specific market needs and overseeing all related activities.
Collaborate with external creative partners or agencies to develop and implement promotions consistent with brand positioning that drives sales and transactions.
Leverage historical data and competitive and consumer insights to drive pricing strategies, making strategic pricing decisions that maximize profitability and market positioning based on historical analysis and competitive and consumer insights.
Design and manage a comprehensive off-premises, omnichannel consumer guest experience for satellite concepts, leading digital transformation efforts focused on optimizing the digital guest journey and implementing tools for digital excellence.
How we reward you:
Hybrid Work schedule
401K with company match
Yearly bonus opportunity*
Full medical, dental, and vision insurance *
On-site fitness center, biometric screen, and flu shot clinic
Discounts at Panda restaurants, theme parks, and gym memberships
Paid time off starting at 15 days with 7 federal holidays*
Continuous education assistance and scholarships*
Income protection including Disability, Life and AD&D insurance*
Bereavement leave*
Benefits available for eligible permanent full time associates
Your background and experience:
Bachelor’s degree in Marketing or equivalent field required; MBA preferred
Minimum ten years of directly applicable marketing experience in a hospitality/restaurant environment, with increasing managerial experience; experience in an hourly or managerial restaurant position preferred
Successful completion of initial and periodically required trainings.
Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.
Pay Range: M4: $161,000 - $226,000 / Annual
Within the range, individual pay is determined using various factors, including work location and experience.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.
You’re wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.
You’re wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.
How we reward you: **
Free meals at work
Generous compensation package with bonus opportunities
Discounts at theme parks, gym memberships, and much more
Full medical, dental, and vision insurance**
401K with company match
Paid time off and paid holidays**
On-going career and leadership development, including comprehensive training
Continuous education assistance and scholarships**
Lucrative associate referral bonus
Income protection including Disability, Life, and AD&D insurance**
Pre-Tax Dependent Care Flexible Spending Account**
**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
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The Director, Multi-Brand Marketing is responsible for building brand awareness and demand for a mix of different brands such as Raising Cane’s, Whataburger, Uncle Tetsu, and Yakiya in local communities by forging meaningful connections with local communities and fostering guest love and loyalty. This position is responsible for serving as a strategic business partner to senior Operations leadership to develop strategies, programs, and tools to achieve the financial and growth objectives of Multi-Brand Operations. The Director develops annual marketing plans, optimizes market-level programs, champions brand positioning and standards, and builds brand awareness and loyalty. This position collaborates witht senior Operations leadership, providing critical support to achieving financial and growth objectives. Additionally, the Director, Multi-Brand Marketing will collaborate with cross-functional teams, driving brand positioning, menu innovation, pricing, local marketing programs, and guest experience initiatives.
You’ll get a chance to:
Act as a strategic partner to Operations leadership at PRG and with licensee partners and satellite concepts, crafting strategies, programs, and tools that drive financial growth and operational excellence
Support and collaborate with a team of marketing professionals, providing guidance, training, and support that align with the company’s mission and values, as well as those of our satellite brands
Analyze the competitive landscape, benchmarking each brand against local competitors in terms of product, price, promotion, and brand loyalty.
Stay updated on culinary and marketing trends to identify and uncover growth opportunities
Conduct consumer and guest research to define brand blueprints and evaluate the impact of new menu offerings and local promotions on revenue, profitability, and product mix.
Establish and document PRG Multi-Brand Marketing policies, procedures, and process improvements to enhance team performance and efficiency
Develop and optimize brand strategies, programs, and tools to increase guest visits, boost and grow guest frequency, and increase store level sales transactions and overall guest satisfaction.
Lead and execute tailored marketing strategies for tiered new store openings, addressing specific market needs and overseeing all related activities.
Collaborate with external creative partners or agencies to develop and implement promotions consistent with brand positioning that drives sales and transactions.
Leverage historical data and competitive and consumer insights to drive pricing strategies, making strategic pricing decisions that maximize profitability and market positioning based on historical analysis and competitive and consumer insights.
Design and manage a comprehensive off-premises, omnichannel consumer guest experience for satellite concepts, leading digital transformation efforts focused on optimizing the digital guest journey and implementing tools for digital excellence.
How we reward you:
Hybrid Work schedule
401K with company match
Yearly bonus opportunity*
Full medical, dental, and vision insurance *
On-site fitness center, biometric screen, and flu shot clinic
Discounts at Panda restaurants, theme parks, and gym memberships
Paid time off starting at 15 days with 7 federal holidays*
Continuous education assistance and scholarships*
Income protection including Disability, Life and AD&D insurance*
Bereavement leave*
Benefits available for eligible permanent full time associates
Your background and experience:
Bachelor’s degree in Marketing or equivalent field required; MBA preferred
Minimum ten years of directly applicable marketing experience in a hospitality/restaurant environment, with increasing managerial experience; experience in an hourly or managerial restaurant position preferred
Successful completion of initial and periodically required trainings.
Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.
Pay Range: M4: $161,000 - $226,000 / Annual
Within the range, individual pay is determined using various factors, including work location and experience.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.
You’re wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.
You’re wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.
How we reward you: **
Free meals at work
Generous compensation package with bonus opportunities
Discounts at theme parks, gym memberships, and much more
Full medical, dental, and vision insurance**
401K with company match
Paid time off and paid holidays**
On-going career and leadership development, including comprehensive training
Continuous education assistance and scholarships**
Lucrative associate referral bonus
Income protection including Disability, Life, and AD&D insurance**
Pre-Tax Dependent Care Flexible Spending Account**
**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
#J-18808-Ljbffr