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Oak View Group

Event Staff

Oak View Group, Bridgeport, Connecticut, us, 06610


Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position SummaryTotal Mortgage Arena is a sports and entertainment venue, managed by Oak View Group and is located in the heart of Bridgeport, CT. The arena is home to the Bridgeport Islanders (AHL affiliate of the New York Islanders). In addition to the various sporting events held year-round, the arena plays host to various concerts, comedy shows, expos, and family shows.

We are looking for individuals that want to help create unforgettable guest experiences while also striving to provide the best customer service possible. Some of the areas in which our event staff assist include ticket taker, security (bag checking), usher and crowd management.

Salary: $15.69hr

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 12/31/2024Responsibilities

Responsibilities include, but are not limited to, ticket scanning, security screening, assisting with guest questions, responding to incidents inside the bowl and on the concourse, directing guests around the venue, etc.

Provide exceptional guest service during all events held at Total Mortgage Arena

Monitor and report any potential unsafe situations to management

Foster a positive and enjoyable environment for all guests attending an event

Find opportunities to improve the guest experience

Engage guests in a proactive manner to answer questions and communicate security requirements, while ensuring they enjoy their time in the arena

Monitor assigned areas to ensure all security requirements and arena rules are being followed

Maintain order at events, while keeping a cool head under pressure

Qualifications

Must be able and willing to:

Stand and walk for four to six hours at a time

Have a flexible schedule and be able to work nights, weekends, and holidays when necessary

Work inconsistent and variable hours depending on event schedule

Read, speak and understand English (ability to speak multiple languages a plus, but not required)

Work in a variety of different environments, indoors and outdoors, which may contain loud noise, bright lights, and ranging temperatures

Must be comfortable around large crowds

Strengthened by our Differences. United to Make a DifferenceAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our

people , improves our

service , and raises our

excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity EmployerOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.