Network Engineer (Server and Storage)

Summary:The Network Engineer is part of a team of engineers who architect, design, build, maintain, and support the Firm's global portfolio of infrastructure solutions, inclusive of Networking Infrastructure, Server & Storage, and Voice & Telecommunications.This role supports the lifecycle management of the Server & Storage portfolio, striking the necessary balance of delivering solutions that provide an optimal experience for our lawyers, staff, practice groups, and clients, without making concessions that add unacceptable risks to the Firm.To accomplish this objective, the Network Engineer partners closely with cross-functional IT solution teams, as well as Information Security and other cross-functional stakeholders to continuously adapt solutions to meet the evolving needs of the Firm. The role requires an individual with the skills to think both strategically and tactically to handle the operational needs of the Firm, all with the objective of delivering gold-standard services.Duties and Responsibilities:Supports the lifecycle management of the Firm's Server & Storage portfolio, providing a technology experience that is stable, secure, and scalable to meet the needs of the FirmSupports the design of the Firm's on-premises and cloud-based infrastructure, including servers, storage, virtualization, and other computing solutionsSupports the ongoing data center operations and maintenance of the Firm's infrastructure estate, working with 3rd party providers, contractors, and resources as neededDevelops and maintains infrastructure documentation, including architecture diagrams, system configurations, and operational proceduresPartners closely with the Firm's Information Security organization, IT Security Solutions team, Application Solutions teams, and other IT engineers to establish common standards and objectives for the Firm's infrastructure solutions, supports broader Infrastructure functional objectives as neededActively monitors, diagnoses, and optimizes infrastructure performance, integrity, and security to promote high levels of availabilityProvides advanced technical support for the Firm's on-premises and cloud-based infrastructure environments (e.g., Tier 3 technical support in a 24x7 environment)Partners with IT Security Solutions to architect and integrate the Firm's infrastructure solutions with its portfolio of security technologies (e.g., Perimeter Defense, Monitoring & Logging, and Identity, Access, and Authorization Management)Plans and supports system maintenance updates and patches on all cloud-based and on-premises enterprise servers and systems (e.g., Windows servers)Deploys, manages, and supports networking aspects of Microsoft and other third-party applications (e.g., System Center Configuration Manager (SCCM), and Systems Center Operations Manager (SCOM))Recommends, schedules, and performs ongoing maintenance and support activities (e.g., infrastructure security audits, upgrades, reconfigurations, routine system backups and restores)Anticipates, mitigates, troubleshoots, and resolves problems across the infrastructure stack, with focus on preserving a gold-standard end user computing experienceSupports application teams throughout project lifecycles, serving as infrastructure subject matter expertise as requiredCollaborates well with cross-functional stakeholders and other third-party providersStays current on trends in the marketplace, conducting research on emerging infrastructure products, services, protocols, and standardsSupports the development, documentation, and maintenance policies, procedures, and associated training plans for system administration and appropriate useUphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.Qualifications:Education & CertificationAppropriate technical certifications are preferred (e.g., MSCE)Knowledge & Experience5+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services providerDemonstrated experience managing the system lifecycle for global infrastructure solutions and capabilitiesDemonstrated experience with cloud computing and virtualization technologies (e.g., Azure, Citrix, VMware)Demonstrated experience with scripting (e.g., Powershell)Demonstrated experience with on-premise backup solutions (e.g., Commvault)Experience with network security technologies, including firewalls, intrusion detection/prevention systems, and security incident / event management toolsExperience with infrastructure monitoring tools and capabilitiesExperience working with identity and access management technologies and solutions (e.g., Azure, MS Defender, Active Directory)Experience with network and system administration, including operating system configuration and account management best practicesExperience documenting and maintaining configuration and processing informationKnowledge of applicable data privacy and global compliance practices and laws (e.g., ITAR)Skills & ExpectationsDemonstrated ability to serve as a change agent, leading and inspiring others to act, especially under circumstances when change is unpopularAbility to establish rapport and elicit cooperation from personnel across all levels, including executive management, and cross-functional leadershipSkilled in communications to all levels in the organization in writing, speaking, and presentation skills for work with the Firm leadership, the user community, and clientsAbility to take ownership of multiple areas of technology and maintain them while moving them forwardExcellent problem solving and debugging skills requiredAbility to manage operational/maintenance tasks with a high attention to detailAbility to manage complex information systemsMust be able to reliably deal with multiple competing priorities and remain calm under pressureAbility to fulfill on-call duties for IT emergencies outside of Firm business hoursWork Location and ConditionsBased in Washington, D.C.Core hours of 9:00 am - 5:30 pm Monday - Friday; hybrid in-office, which will be a combination of onsite and remote work with occasional on-call availabilityLifting and transporting of moderately heavy objects, such as computers and peripheralsPosition requires access to equipment, software, or technology that is subject to U.S. export controls. To be granted access pursuant to US Export Control laws, candidate must be either (a) a United States citizen or national; (b) a person lawfully admitted for permanent residence of the United States (i.e., Green Card holder); or (c) an INS-approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible; and if not yet naturalized, is still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws. Candidates will be required to submit appropriate documentation to determine whether access can be granted before proceeding further through the application process.Status:

ExemptReports To:

Infrastructure Services ManagerWorkplace Type:

HybridSalary range of $98,000 - $138,500.Covington & Burling LLP is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion.Covington will consider qualified applicants with arrest or conviction records for employment in accordance with applicable laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.