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JPMorgan Chase & Co.

Push to Card Product Manager - Payments - Vice President

JPMorgan Chase & Co., Plano, Texas, us, 75086


You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Product Manager within the Business to Consumer (B2C) payments team, you will be given the chance to define and implement new payment methods, enhance client experiences, and stimulate business growth. You will be encouraged to adopt an agile and entrepreneurial approach to your work. Joining our team at this exciting time will allow you to play a pivotal role in shaping the company's B2C payments strategy. With a strong focus on scalability, resilience, and stability, you will work closely with various teams to deliver high-quality products that surpass customer expectations. As a key leader, your responsibilities will include representing the customer's voice and developing profitable products that offer value to the customer. Leveraging your extensive knowledge on product launch, you will guide the successful introduction of products, collect vital feedback, and ensure superior client experiences.Job Responsibilities

Develops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityWork directly with engineering and other internal teams to build and deliver the productsCollaborate closely with cross-functional teams including Technology, Sales, Compliance, Legal, and RiskRequired Qualifications, Capabilities, and Skills

Bachelor’s degree required with 5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementStrong product management skills to focus on a customer first mindset, lean product thinking and a focus on product adoptionStrong client-interface skills with an ability to observe and identify client problems and ideate solutionsWorking experience with Visa OCT and Mastercard Send etc.An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams, and coach and develop other team membersStrong project management, analytical, detail oriented, problem solving, and communication skills with both internal and external partnersWork incredibly well with cross-functional partners and in a matrix environment including partnering with Product, Sales, Analytics and Design teams to recognize key growth areas for the business and emerging client needsPeople ManagerPreferred Qualifications, Capabilities, and Skills

Demonstrated prior experience working in a highly matrixed, complex organizationWorking experience with card payments or alternative payment rails like Zelle, and PayPal etc.

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