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Sigma Computing

Senior IT Engineer

Sigma Computing, San Francisco, California, United States, 94199


Senior IT Engineer

As a leader in the Information Technology team you will be on the front line to make sure Sigma can be successful in meeting its goals. You will be reporting to the Head of IT, Security & Compliance and will keep Sigma on the cutting edge of technology so our teams can operate efficiently. Beyond standard IT work we will ask that you focus on automation as much as possible to make our employee experience the best we absolutely can.

You will

Help us automate IT process using tools and scripts that can reduce manual intervention

Work with IT vendors, and internal teams to implement and maintain IT enterprise infrastructure.

Be an escalation point for IT infrastructure incidents.

Ensure our IAM/PAM is solid and least privilege principle is maintained

Assist in the roll-out and deployment of new systems, SaaS integrations and configuration changes to support business growth, working collaboratively with business and IT teams.

Onboard & manage Cloud hosted applications across the Organization.

Leading and driving improvements in the Cloud IT infrastructure, and technology.

Design & support computer and information networks for Office builds. Perform basic network troubleshooting and planning (eg. Router, Firewall, DNS, VPN)

Support Sigma office AV, IT services and Physical security requirements.

Create a world class onboarding experience for new employees, we want the WOW factor when someone joins.

You are

An IT System Engineer/Specialist with at least 4-5 years of strong IT experience. 1-2 years should be in the Cloud ecosystem like AWS, GCP.

Have strong experience in identity access management and governance, to include single sign-on, identity federation, enterprise directory architecture and design, and resource provisioning; Okta preferred.

Demonstrate strong partnership and collaboration skills across the organization.

Like Apple products? So do we! We are a heavy Mac shop. We need you to have deep technical knowledge of MacOS.

Experienced with MDM software like JAMF and Kandji.

Are familiar with a scripting environment (Node, Python, etc.) & have automated IT processes using code.

Strong experience with Service desk platform, ticketing platform; Jira Preferred.

Adaptable - Quickly shift between technology stacks.

Good Understanding of a variety of network and security protocol.

Knowledge of standard business practices, products and services in SaaS environments.

RFC shouldn't be just a three letter acronym to you. We need someone who understands technology basics like networking, DNS, firewalls, etc.

Understand the user On-boarding and Off-boarding requirements and be someone where users can reach out for any IT / Network support.

Be able to timely work with Vendors & users for any IT related issues that may include but not limited to - Laptops, servers, Networking devices, WIFI, Conference rooms, SaaS applications, VPN, IAM, G Suite, email phishing etc.

Must have strong troubleshooting and Interpersonal skills.

Good to have

Networking or Security background.

Have Technical certifications like AWS, GCP, Okta etc.

Additional Job details

The base salary range for this position is $140k - $160k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for stock options, as well as a comprehensive benefits package.

About us:Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required.

Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment.

Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures. The Series D funding, raised at a valuation 60% higher than the company's Series C round three years ago, promises to further accelerate Sigma's growth.

Come join us!

Benefits For Our Full-Time Employees:

Equity

Generous health benefits

Flexible time off policy. Take the time off you need!

Paid bonding time for all new parents

Traditional and Roth 401k

Commuter and FSA benefits

Lunch Program

Dog friendly office

Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in both our SF & NYC office.

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