Carter's Inc.
Assistant Store Manager - 24H300
Carter's Inc., Farmington Hills, Michigan, United States,
Employee Type:
Regular
If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the
My Career & Performance
app in
Workday .
Do not apply
using the below external application.Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, which are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online. Additional information may be found at www.carters.com.
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.
What you’ll do:
Execute workforce management to ensure a genuine customer focus on the sales floor
Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits
Foster a positive, safe, and inclusive environment for employees and customers
Consistently model service standards and omnichannel experience while coaching others to success
Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
Build customer loyalty through Company sponsored programs, including credit
Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
Recognize exceptional performance and redirect employees when needed
Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
Reduce loss through a consistent level of customer service, education, and operational controls
Qualities we’d love in a candidate:
A positive and solutions-oriented mindset
Effective and professional verbal and written communication skills
Demonstrated leadership, supervisory, and customer engagement skills
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
Minimum of 1 year of retail or related management experience
A high school diploma or GED
You can:
Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Stand or walk for extended periods of time; climb up and down a ladder
Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week
Carter’s for all:
Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
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Regular
If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the
My Career & Performance
app in
Workday .
Do not apply
using the below external application.Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, which are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online. Additional information may be found at www.carters.com.
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.
What you’ll do:
Execute workforce management to ensure a genuine customer focus on the sales floor
Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits
Foster a positive, safe, and inclusive environment for employees and customers
Consistently model service standards and omnichannel experience while coaching others to success
Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
Build customer loyalty through Company sponsored programs, including credit
Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
Recognize exceptional performance and redirect employees when needed
Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
Reduce loss through a consistent level of customer service, education, and operational controls
Qualities we’d love in a candidate:
A positive and solutions-oriented mindset
Effective and professional verbal and written communication skills
Demonstrated leadership, supervisory, and customer engagement skills
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
Minimum of 1 year of retail or related management experience
A high school diploma or GED
You can:
Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Stand or walk for extended periods of time; climb up and down a ladder
Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week
Carter’s for all:
Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
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