Metal Technologies
Application Specialist
Metal Technologies, Three Rivers, Michigan, United States, 49093
General Summary:Installs, maintains and trains users on MTI approved software such as Odyssey, Dayforce, Radley, Concur, O365, and 4D
Principle Duties and Responsibilities:Security access profiles and log-on IDs per user manager authorizations.Train new employees on the MTI IT System.Troubleshooting system, software or user issues.Training of users to work with new systems and versions.Creating and maintaining user documentation for systems software.Interacts with customers for customer specific EDI and bar code label requirements.Develop customized user training.Develops, tests and maintains queries and reports using Data Explorer Intelligent Views, Crystal, Excel and Other Reporting Tools.Provide backup support for day-to-day functions as required.
Knowledge, Skill, and Ability Requirements:Strong communication, interpersonal and leadership skills.Above average analytical and problem solving skills.Ability to coordinate and organize multiple priorities simultaneously.Ability to train users with varying levels of technical understanding.
Working ConditionsThe Application Specialist will reside in the office, however, will be in the plant occasionally. Must be able to adhere to conditions of the plant.Physical RequirementsMust be able to remain in a stationary position 90% of the time.Must be able to move about inside the office and occasionally in the plant.Constantly operates a computer and other office productivity machinery such as calculator, copy machine and printer.Must be able to frequently communicate with employees and other individuals in person and telephone.
Education and Experience Requirements:Bachelors degree in business, accounting, MIS or engineering preferred or equivalent experience
Principle Duties and Responsibilities:Security access profiles and log-on IDs per user manager authorizations.Train new employees on the MTI IT System.Troubleshooting system, software or user issues.Training of users to work with new systems and versions.Creating and maintaining user documentation for systems software.Interacts with customers for customer specific EDI and bar code label requirements.Develop customized user training.Develops, tests and maintains queries and reports using Data Explorer Intelligent Views, Crystal, Excel and Other Reporting Tools.Provide backup support for day-to-day functions as required.
Knowledge, Skill, and Ability Requirements:Strong communication, interpersonal and leadership skills.Above average analytical and problem solving skills.Ability to coordinate and organize multiple priorities simultaneously.Ability to train users with varying levels of technical understanding.
Working ConditionsThe Application Specialist will reside in the office, however, will be in the plant occasionally. Must be able to adhere to conditions of the plant.Physical RequirementsMust be able to remain in a stationary position 90% of the time.Must be able to move about inside the office and occasionally in the plant.Constantly operates a computer and other office productivity machinery such as calculator, copy machine and printer.Must be able to frequently communicate with employees and other individuals in person and telephone.
Education and Experience Requirements:Bachelors degree in business, accounting, MIS or engineering preferred or equivalent experience