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The Resource

Quality Assurance Manager

The Resource, Wilkesboro, North Carolina, United States, 28697


Quality Manager: Lead Product Excellence in Flexographic Printing and PackagingDrive Continuous Improvement and Customer Satisfaction Across Multiple Manufacturing LocationsAre you a seasoned quality professional ready to take on a leadership role in the flexographic printing and packaging industry? Join our team as a

Quality Manager

and shape the future of our product quality and customer satisfaction!About the RoleAs our Quality Manager, you'll lead the development of strategies and processes to ensure top-notch product quality and drive continuous improvement across our North Carolina and Wisconsin facilities. This position is based out of Wilkesboro, North Carolina. You'll play a crucial role in maintaining our BRCGS for Packaging certification while managing quality departments and contributing to plant and divisional goals.Key ResponsibilitiesDevelop and implement quality strategies and processes across the companyEnsure product safety, legality, and regulatory compliance in packaging manufacturingLead continuous improvement initiatives and waste reduction programsCoordinate BRCGS for Packaging compliance and certification maintenanceManage document control processes and internal audit programsTrack, record, and publish quality objectives monthlyOversee calibration of quality equipment (e.g., spectro densitometers, scales)Serve as the company's quality management expert, providing training and guidanceHandle customer complaints and lead root cause analysis investigationsManage RMA processes, including Macola system entries and team communicationsCollaborate cross-functionally on new item specifications and system setupEnsure adherence to company policies, safety rules, and BRCGS guidelinesQualifications We're Looking ForTwo years of college education and/or five years of experience in flexographic printing and managementPreferred: College diploma and 5 years in Quality Systems ManagementProficiency in Microsoft Windows, Word, Excel, Macola, and WysisExcellent verbal and written communication skillsStrong interpersonal and organizational abilitiesKeen attention to detail and effective time management skillsTravel Requirements25% travel, typically monthly visits to the Wisconsin plant and possible customer visitsWhy Join Our Team?Lead quality initiatives across multiple manufacturing locationsDrive continuous improvement in the flexographic printing and packaging industryWork with cutting-edge quality management systems and processesOpportunity for professional growth and development in a leadership roleMake a direct impact on product excellence and customer satisfactionAre you ready to take your quality management career to the next level? Apply now to become our Quality Manager and help us deliver excellence in flexographic printing and packaging solutions!