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O Positiv

Retail Fulfillment Associate Manager

O Positiv, Santa Monica, California, United States, 90403


Who We Are

O Positiv is a Los Angeles-based health & wellness brand built on the idea that small acts of self-care produce positive outcomes. We've created the first-ever PMS supplement, FLO Vitamins, designed to make periods and the symptoms that come with them more tolerable. Along with FLO we have products spanning many women's health topics such as menopause, sexual health, pregnancy, and many more to come. Our team is small-yet-mighty, with big ambitions and an entrepreneurial spirit. We are a growth-stage startup gaining serious traction (check us out in Fortune, Forbes, Bloomberg, and Business Insider), with a strong brand presence and some amazing advisors. We're growing quickly, and we'll give you the opportunity to do the same.

Your Role

The Retail Fulfillment Associate Manager is an essential part of the Fulfillment and Logistics Team, and will be responsible for supporting a range of activities including 3PL partner fulfillment management for retail, freight coordination, receiving, B2B shipping, and analysis. The team works collaboratively with all other functions at O Positiv and a broad range of external vendors. The Retail Fulfillment Associate Manager role reports into O Positiv's Fulfillment Operations Manager. The ideal candidate will be data-driven, analytical, creative, detail oriented, organized, an effective communicator, and highly collaborative.

Responsibilities and Duties

Support outbound B2B shipping processes to ensure orders are placed and sent on time in full and meeting all SLAs

Manage freight of inventory from 3PL to B2B partners and track / document all shipment updates

Manage collection and organization of fulfillment documents for B2B partners (e.g. POS, POD, Receiving Reports) to aid in chargeback disputes as needed

Support B2B retail set up by building scalable processes and support ongoing processes including EDI

Support ongoing development and documentation of SOPs

Run ad hoc strategic analysis and support project management of various key initiatives

Work collaboratively with all external suppliers to build strong and accountable relationships

Work collaboratively with Operations, Product, and Finance teams

Be highly proactive in identifying opportunities to improve performance including cost, quality, and accuracy

Qualifications and Skills

Experience

3-4 years in CPG / Retail companies with B2B sales channels (title varies on experience)

Bachelor's Degree and equivalent work experience in a supply chain / operations or highly analytical role

Experience in B2B management, EDI, freight / shipping and 3PL management strongly preferred

Startup / e-commerce / supplements experience or passion is a plus

Interpersonal

Ability to manage multiple moving pieces – hard working, organized, and results oriented individual

Ability to work effectively with different groups of individuals – a team player

Excellent communication and interpersonal skills

Logical, structured, and analytical approach to problem solving with strong excel skills

Strong time management and prioritization skills

Additional Preferred Experience and Skills:

Analytical-mindset

Leadership

Organization & Time Management

Results-oriented

Team Player & Collaborative

Hours and Compensation

The anticipated base compensation range for this role will be $100,000 - $120,000. Compensation and title will be commensurate with the candidate's experience and local market rates.

Job Type: Full-time

Pay based on prior experience

Position will be based out of Santa Monica, Los Angeles – in person (Mon-Thu in office / Friday remote)

Benefits & Perks

Flexible PTO, Sick Days, and Wellness Days

Monthly Social Hours

Medical, Vision, and Dental Coverage

401K with matching

Monthly Fitness Reimbursement

An environment of collaboration, high performance, & respect amongst all employees and managers

Click here to view our Applicant Privacy Policy

O Positiv is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

O Positiv believes in the power of building a diverse and culturally inclusive team. We seek candidates from all backgrounds to join our teams. We're driven to build a workplace based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of O Positiv.

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