Logo
Grand Canyon Education, Inc.

IT Business Analyst I

Grand Canyon Education, Inc., Phoenix, Arizona, United States, 85003


Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Grand Canyon Education is currently seeking an IT Business Analyst. As a Business Analyst you are responsible for meeting with stakeholders, understanding functional needs and desired outcomes, communicating needs (typically in form of user stories) to the impacted team(s) and effectively tracking relevant items through the Software Development Life Cycle. This includes, but is not limited to helping prioritize work along with participating in functional testing to confirm that desired outcomes are aligned to the long-term vision. As a business analyst, you are a change agent. You will help facilitate the gathering of strategic ideas which are then translated into actionable user stories. You will also help prioritize and track requests, and test and deliver solutions to the business.

Requirements:Elicit requirements from stakeholders using a variety of toolsCritically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from underlying needsCommunicate and collaborate with external and internal customers to analyze informational needs and functional requirements and provide user stories, interface design documents, and screen mock-upsEngage in multiple initiatives simultaneouslyWork independently with stakeholders and users to define conceptsUpdate management regarding issues, concerns, and progress statusesDevelop requirements specifications according to team standardsCollaborate with development and other subject matter experts to analyze tradeoffs between usability and performance needsSupport business users in the evaluation, integration and utilization of software tools that streamline business processes and enable better decision makingHelp coordinate user acceptance testingHelp manage the release processSupport management and senior business analysts in achieving business goals, and applying departmental guidelines and processesQualifications:

Bachelor's degree in business or information technology or minimum of one year of professional experience defining business requirements for software applicationsApplication of Microsoft Office SuiteExperience with Microsoft ExcelExperience in an Agile environmentWorking knowledge of entire development process, including specification, documentation, quality assurance, and production supportAbility to work on multiple projects simultaneouslyAbility to work independently and in teams as well as ability to work with a diverse group of stakeholdersStrong communication and interpersonal skills and ability to build and maintain business relationshipsCustomer-focused and able to act with tact, diplomacy and professionalismWillingness to explore processes and systems in depth to produce evaluations and documentationAbility to translate information between technical and business teams, ensuring expectations are clear on both sidesProficient with the MS Office Suite of productsWillingness to incorporate feedback from management and senior business analystsBasic understanding of how to translate technical requirements to nontechnical stakeholdersAptitude for solving problems and managing process flowBasic understanding of Agile SDLC methodology and the ability to articulate that understanding to stakeholdersProfessional demeanor with the ability to demonstrate dedication and support for IT's business objectives in support of GCUBasic understanding of the development process including specification, documentation, quality assurance, and production supportProvide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University