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Unicorn Talent Group

Front of House Manager

Unicorn Talent Group, West Hollywood, California, United States, 90069


About the job Front of House Manager

Front of House Manager

As a Front of House Manager, you will play a pivotal role in ensuring the seamless coordination of front-of-house operations and elevating the overall guest experience. Leading our front-of-house team, you will drive exceptional service standards, foster a positive team culture, and contribute to the overall success of our restaurant.

Responsibilities:

- Lead, motivate, and mentor the front-of-house staff to ensure a cohesive and high-performing team.

- Oversee dining room operations, including reservation management, seating arrangements, and guest interactions.

- Collaborate with kitchen and bar teams to ensure smooth communication and synchronization of service.

- Monitor and maintain service quality, addressing any issues promptly to ensure guest satisfaction.

- Manage inventory and supplies related to front-of-house operations.

- Assist in developing and implementing training programs to enhance staff skills and knowledge.

- Monitor compliance with health, safety, and sanitation standards.

- Handle guest feedback and concerns, resolving issues with professionalism and diplomacy.

- Contribute creative ideas to enhance the guest experience and drive revenue growth.

Requirements:

- Proven experience as a Front of House Manager or in a similar leadership role in the hospitality industry.

- Strong leadership and team management skills, with the ability to inspire and motivate staff.

- Excellent communication and interpersonal abilities.

- Proficient in reservation systems and point-of-sale software.

- In-depth knowledge of guest service principles and practices.

- Exceptional organizational skills and attention to detail.

- Adaptability to fast-paced environments and changing demands.

- Flexibility to work evenings, weekends, and holidays as required.

Benefits:

$55k-$65k salary depending on experience. Full Time Benefits.