ERP Analyst

Position Overview:

Are you passionate about process improvement and optimizing enterprise applications? As an ERP Analyst, you will be at the forefront of developing, designing, and maintaining our suite of enterprise applications. You’ll work closely with various internal customers, providing creative solutions and ensuring smooth operations across the organization. Prior experience with Infor LN and Microsoft Power Platform apps (Power BI, Power Automate, Power Apps) is a plus. If you're eager to enhance business processes and drive efficiency, apply now to join a dynamic and innovative team.

Job Responsibilities:

• Analyze business processes and translate them into functional specifications for ERP systems.
• Design, configure, test, and deploy solutions that optimize performance and business efficiency.
• Provide technical support and troubleshoot enterprise applications, resolving any issues.
• Train and assist users from various departments on using ERP systems effectively.
• Maintain and update ERP systems, ensuring security, reliability, and the use of cutting-edge technologies.
• Collaborate with stakeholders, vendors, and consultants to deliver successful enterprise application projects.
• Work closely with stakeholders and external consultants to coordinate, resolve issues, and optimize the Infor suite of applications.
• Assist leadership in project budgeting, cost-benefit analysis, and ROI evaluation for enterprise systems projects.
• Test, troubleshoot, and resolve issues with ERP reporting outputs.
• Perform technical adjustments to ERP application components, and conduct knowledge-sharing sessions with support vendors.
• Develop procedures, forms, and tools to streamline workflows within the Enterprise Applications department.
• Additional duties as assigned.

Job Skills:

• Strong communication skills, with the ability to explain technical concepts to non-technical audiences.
• Initiative and the ability to work independently with minimal supervision.
• Strong organizational skills to prioritize, schedule, and manage complex activities and projects.
• Ability to establish and maintain effective working relationships across teams.
• Proficient in retrieving data and generating reports from ERP systems.

Education:

• Bachelor’s degree (preferably in MIS, Statistics, Finance, or Accounting) and at least three (3) years of ERP-related experience. Equivalent combinations of education, training, and experience will also be considered, with a focus on accounting, computer science, or management information systems.

Minimum Requirements:

• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
• Ability to create and maintain detailed product development documentation.
• Excellent analytical, problem-solving, and interpersonal skills.
• Strong communication skills for managing vast amounts of information.
• Willingness to train technical and non-technical staff.

Preferred Requirements:

• Technical experience supporting Infor CloudSuite Industrial Enterprise applications (e.g., LN ERP, Birst, Factory Track).
• Strong functional knowledge of financial systems and processes.
• Experience developing system requirements, prototyping, testing, and implementing business solutions under tight deadlines.
• Knowledge of data preparation, gateways, and warehousing projects.
• Experience in connecting data sources, data importation, and transformation for business intelligence.
• Familiarity with IT help desk software for managing support requests.
• Strong SQL knowledge and experience.
• Experience with Microsoft Power Platform apps (Power BI, Power Automate, Power Apps).