Security Officer

The Role

Fidelity is currently seeking top candidates to serve Fidelity as a Security Officer. This position is located in Westlake, TX. Are you eager to part of something positive and work within a dynamic and collaborative team environment? Our success as a firm is due to the personal responsibility and pride our associates take in getting things right, and the compassion that drives us to go above and beyond to exceed expectations for our customers and each other. Working as part of a team, you will play an integral role in creating peace of mind for Fidelity and its customers by protecting company assets, minimizing risk, and ensuring overall safety at a variety of locations. A career at Fidelity within Global Security Operations (GSO) as a Security Representative will equip you with not only a fundamental security skillset that is first in class, but also essential qualifications for any career path you choose to follow. If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you. Contact us today!

Day shift is 6:00am to 6:00pm; Night Shift is 6:00pm to 6:00am

We rotate shifts each quarter.

Monday, Thursday and Friday = 36-hour week

Tuesday, Wednesday, Saturday and Sunday = 48-hour week

The 48-hour week rolls into the 36-hour week. So, you would work Saturday and Sunday to finish off the 48-hour week, then work Monday to begin the 36-hour week.

• Examples of security related skills you will learn are security risk assessment, knowledge of security principles (incident management, life safety, investigations, workplace violence prevention, threat assessment), security technology, physical security principles and first responder certifications.
• As a Security Representative, you must be motivated, engaged, ambitious, and energetic.
• This is not a desk job, and you must be prepared to work as part of a team, acting quickly and expertly as you respond to urgent, potentially stressful situations.
• You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of department managers and staff in addition to external visitors.
• Please note: Hire for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, previous work experience/references, and a drug screen.
• 0-2 years’ work experience in any field
• Availability to work a flexible 12-hour shift schedule, including days, nights, or weekends.
• Associate or bachelor’s degree
• Ability to spend periods of time walking or standing at a fixed post.
• Ability to perform first-responder rescue activities involved with medical or facility emergency situations.
• Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training.
• Ability to acquire knowledge of basic physical security techniques and principles through training.
• Ability to present a neat, clean, non-threatening appearance and professional demeanor.
• Ability to demonstrate poise and self-control under stress.
• Basic computer proficiency
• Dedication to excellent customer service
• Good analytical skills
• Onsite work only
• Proficient with standard computer applications and ability to learn specialized programs/applications.
• Facilitate access control, life safety solutions, and proactive and successful incident management and mitigation.
• Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested.

• You will also have the opportunity to develop other professional skills such as effective communication, critical thinking, customer service, relationship management, vendor management, scheduling and budgeting.
• Greet visitors and associates as you welcome everyone who comes through the door while following all security protocols.
• Deliver Customer Centric experiences when interacting with visitors, vendors, associates, and customers while facilitating the implementation and ensuring compliance with company standards and policies.
• Proactively perform inspections, assessments, and reviews to ensure working order of security and life safety equipment to ensure the safety of workspaces.
• Review recorded calls to assess threats to our associates, facilities, and business.
• Enable a security program to reduce the risk of those potential and actual threats to our associates, workspace, business and reputation.
• Provide direct and ongoing support to associates and guests who require accommodations or who are experiencing external threats that could impact the safety of the workspace.
• Ability to successfully monitor threat intelligence, and how the internal and external risk environments impact the site security procedures required to address and mitigate risk to our associates and facilities.
• These investigations will account for 7 years or more of history, depending on the role.

The hourly pay rate range for this position is $20.00-25.00 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at 

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.