Account Representative, Portfolio Client Services

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Position SummaryJLL’s Project & Development Services team is seeking a Client Account Representative to accelerate growth and support our teams in delivering exceptional outcomes for our strategic and scaling JLL account clients. Acting as a single point of contact to our scaling account teams, this individual will be an expert in maintaining relationships and leveraging resources to drive our aggressive growth based initiatives. JLL is looking for a servant leader, the ideal team player and someone who will courageously and consistently demonstrate our core values: teamwork, excellence, and ethics. Preferred locations; San Francisco Bay Area, LA Metro, Seattle, Austin, Chicago, Atlanta, New York City, Boston and Charlotte.Accountable Leadership Inspire our People  Lead by example and model behaviors that are consistent with JLL’s core values.  A credible and impactful communicator.  Foster a culture of collaboration and teamwork regionally, nationally, and globally. Responsible for supporting and mentoring strategic and scaling JLL account leads in areas of training, development, coaching, measuring appraising, and rewarding performance. Serve as an advocate for account teams across highly matrixed organization including capturing and communicating best practices, client successes, lessons learned, and operational needs. Grow our Business + Thrill our clients Responsible for client specific CRM account plans for strategic and scaling JLL accounts.  Accountable for account growth in partnership with industry leads, enterprise account management as well as local market industry teams; growth will be measured by client share of wallet growth, account growth opportunities, revenue, and margin.  Lead organic sales and commercial based initiatives to increase PDS share of Wallet and expand margins on account. Lead account-specific project management pursuits, integrating with other JLL business lines./  Leverage Salesforce as a CRM (Client Relationship Management) tool and maintain a reliable pipeline of new opportunities.  Partner with account leadership to define their clients’ real estate objectives, requirements, and the assumptions necessary to assign the best team on the field.  Anticipate and respond to our client's needs and concerns. Partner with practice leaders to bring design, sustainability, project controls, multi-site program management, development advisory and move management services to clients.  Corporate Social Responsibility Impact Actively participate in civic and business organizations. Actively participate in Business Resource Groups (BRGs) Contribute to JLL’s sustainability, DEI, and community impact goals.  Promote JLL’s programs such as: Supplier Diversity, HBCU (Historically Black Colleges and Universities) internship and community service – as an example.  Financial & Commercial Stewardship Ability to evaluate multiple cost structures and prepare fee proposals for project management services that ensure preferred positions are achieved.  Evaluate financial backlog reports and prepare forecasted budgets inclusive of speculative revenue targets.  Develop project management solutions that meet clients needs while ensuring JLL’s ability to successfully deliver on those solutions.  Develop project financial proformas; and present them internally to JLL governance committees.  Sound understanding of commercial governance, specific to project management services.  Experienced in the review of legal contract documents. Communication and Reasoning Ability  Ability to comprehend, analyze, and interpret complex business documents. Demonstrate a sense of urgency in responding effectively to sensitive issues.  Ability to make effective and persuasive presentations on complex topics to diverse audiences.  .  Ability to solve advanced problems and deal with a variety of options in complex situations. Experience The ideal candidate for this position will possess the following:  Bachelor's degree in architecture, construction management, business management, finance, or industry-based engineering specialization (i.e.: industrial engineering). Advanced degrees are a plus.  10+ years of industry experience  7+ years of experience developing and cultivating business relationships with existing and prospective clients 7+ years of project management experience. Knowledge and application of a disciplined project management process (Six Sigma and Project Management Professional certifications are a plus).  Established regional and nationalnetwork Estimated total compensation for this position:165,000.00 – 190,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.Location:On-site –Austin, TX, Boston, MA, Charlotte, NC, Chicago, IL, Los Angeles, CA, New York, NY, San Francisco, CA, Seattle, WAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: San Francisco, CA; Charlotte, NC; Los Angeles, CA; New York, NY; Chicago, IL; Austin, TX; Seattle, WA; Boston, MAType: Full time