SCA Health
Clinical Systems Analyst
SCA Health, Myrtle Point, Oregon, United States, 97458
Clinical Systems Analyst
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United StatesSurgical Care AffiliatesTechnologyRegularFull-time1USD $75,000.00/Yr.USD $95,000.00/Yr.37450Job Description
Overview
Today, SCA Health has grown to 13,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. For more information on SCA, visit
http://www.scasurgery.com .
Responsibilities
The
Clinical
Systems
Analyst
is an individual contributor
play
ing
a crucial role in supporting our
specialty
practice technology
systems
;
primarily focused on Athena Health
and integrated solutions
. As the Clinical
Systems
Analyst, you will
monitor
and manage incoming ServiceNow tickets
,
work
ing
closely with
practice
end-users
, IT, and external vendors to ensure
timely
, efficient, and effective end-user support.
The Clinical Systems Analyst will
participate
in new system integration
planning and
provide insights into support needs for scalable end-user support
services.Responsibilities
:
Assist
in the support, maintenance, and troubleshooting of EHR
, Practice Management, Revenue Cycle, and integrated solutions, specifically Athena Health clinical applications.Participate in the configuration and customization of clinical applications to meet the needs of SCA’s specialty
practices.Work with end-users to
identify
, document, and resolve issues related to clinical applications.Assist
in the development and execution of test plans
, quality assurance, and user acceptance testing for system updates and new system implementations.Support data integrity initiatives by
assisting
with data extraction, reporting, and analysis.Collaborate cross-functionally with IT, clinical staff, and vendors to ensure seamless system operations.Develop training materials and provide end-user training and support
,
as needed.Stay up to date with industry trends and best practices in healthcare technology and clinical applications.
Qualifications
3+ years of e
xperience
in a systems administrator
or analyst
capacity
using Athena Health applications
in a provider practice environment,
required
.Comfortable communicating directly with physicians, practice operations, revenue cycle,
and external vendors
,
required
.Excellent problem solving and analytical skills.Ability to work independently and as part of a team.Strong written and verbal communication skills.Willingness to learn and adapt in a changing and fast-paced environment.Experience using ServiceNow,
ZenDesk
,
Jira
, or equivalent ticketing systems
,
preferred.Experience working with specialty practices a plus.USD $75,000.00/Yr. USD $95,000.00/Yr.
PI8bc9cc2c01b4-35216-36034524
JOB_DESCRIPTION.SHARE.HTML
CAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTML
United StatesSurgical Care AffiliatesTechnologyRegularFull-time1USD $75,000.00/Yr.USD $95,000.00/Yr.37450Job Description
Overview
Today, SCA Health has grown to 13,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. For more information on SCA, visit
http://www.scasurgery.com .
Responsibilities
The
Clinical
Systems
Analyst
is an individual contributor
play
ing
a crucial role in supporting our
specialty
practice technology
systems
;
primarily focused on Athena Health
and integrated solutions
. As the Clinical
Systems
Analyst, you will
monitor
and manage incoming ServiceNow tickets
,
work
ing
closely with
practice
end-users
, IT, and external vendors to ensure
timely
, efficient, and effective end-user support.
The Clinical Systems Analyst will
participate
in new system integration
planning and
provide insights into support needs for scalable end-user support
services.Responsibilities
:
Assist
in the support, maintenance, and troubleshooting of EHR
, Practice Management, Revenue Cycle, and integrated solutions, specifically Athena Health clinical applications.Participate in the configuration and customization of clinical applications to meet the needs of SCA’s specialty
practices.Work with end-users to
identify
, document, and resolve issues related to clinical applications.Assist
in the development and execution of test plans
, quality assurance, and user acceptance testing for system updates and new system implementations.Support data integrity initiatives by
assisting
with data extraction, reporting, and analysis.Collaborate cross-functionally with IT, clinical staff, and vendors to ensure seamless system operations.Develop training materials and provide end-user training and support
,
as needed.Stay up to date with industry trends and best practices in healthcare technology and clinical applications.
Qualifications
3+ years of e
xperience
in a systems administrator
or analyst
capacity
using Athena Health applications
in a provider practice environment,
required
.Comfortable communicating directly with physicians, practice operations, revenue cycle,
and external vendors
,
required
.Excellent problem solving and analytical skills.Ability to work independently and as part of a team.Strong written and verbal communication skills.Willingness to learn and adapt in a changing and fast-paced environment.Experience using ServiceNow,
ZenDesk
,
Jira
, or equivalent ticketing systems
,
preferred.Experience working with specialty practices a plus.USD $75,000.00/Yr. USD $95,000.00/Yr.
PI8bc9cc2c01b4-35216-36034524