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Saxon Global

CMDB Consultant (Configuration Management Database)

Saxon Global, Dallas, Texas, United States, 75215


Job Title: CMDB Consultant ( Configuration Management Database )Duration: 6-12+ monthsLocation: Chicago or Dallas (Hybrid 3 DAYS ONSITE AND 2 DAYS REMOTE)Need to have execution experienceCSDM, which means Common System Data ModelThey have 700 system they need to updateThey need to create business applications within CMDB, build modelsThis is

not a ServiceNow developer , this is a CMDB personLooking for a CMDB contractor to support the strategy, planning, design and implementation Management performance on configuration management solutions. You will correct ServiceNow table to support. ITSM module experience with ServiceNow CSDM model, ServiceNow discovery, mapping, and broad knowledge of IT infrastructure.WORK TO BE PERFORMED:The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management, and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the companyWork with Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support the 2025 Ovation launch which consists of custom products and persistent COTS.Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives.SKILL AND EXPERIENCE REQUIRED:Experience with ServiceNowUnderstanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL modelComprehension of and the ability to communicate and implement the ITIL CMDB modelComprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio ManagementAbility to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standardsBroad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurationsExperience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)