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Lenox Hill Neighborhood House

Recovery and Wellness Manager

Lenox Hill Neighborhood House, New York, New York, us, 10261


Lenox Hill Neighborhood House, widely recognized as one of New York's premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services-social, educational, legal, health, housing, mental health, nutritional and fitness-which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram .Salary: $70,000 - $70,000 annuallyLocated on the Upper East Side of Manhattan in the historic mixed-used Park Avenue Armory, Lenox Hill Neighborhood House's Women's Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, age 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team which includes social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, to help clients to transition from homelessness to permanent housing.The

Recovery & Wellness Manager / Social Services Supervisor

will be an integral member of our Women's Mental Health Shelter team and will assist in our efforts to help clients to obtain long-term mental health stability and secure housing. Candidates must have a focus on community-based human services with a social justice lens and be dedicated to supporting our clients as they optimize their wellness and achieve permanent housing placements. Reporting to the Deputy Director and working closely the entire Clinical, Social Services, Housing and Operations Team, the

Recovery & Wellness Manager / Social Services Manager

will have responsibility for providing and supervising comprehensive substance use recovery and harm reduction, mental health recovery, social services and case management services, counseling, and advisement in a person-centered and trauma-informed way at our Women's Mental Health Shelter.

The

Recovery & Wellness Manager / Social Services Supervisor

will:Provide substance use counseling, social services and case management to an assigned caseload of clients, many of whom have been diagnosed with Major Depression, Bipolar Disorder, Schizophrenia, and Anxiety and those with co-occurring substance use and medical complexitiesAssistance with securing and maintaining government benefits (e.g., Medicaid, Medicare, SNAP, Access-A-Ride, Lifeline, EPIC, etc.), as well as linking clients with mental and medical services provided on site or externally in the communityComplete comprehensive assessments including intake needs assessments, psychosocial independent living plans, 2010E applications, benefit eligibility screens and mental health screening toolsSupervise and manage a team of Peer Advocates, Social Services Staff and graduate student internsAssist with treatment planning and implementation, case conferences, and weekly clinical staff meetings in addition to collaborating effectively with on-site psychiatric and medical providersDevelop and support substance use, harm reduction, cessation and recovery goals with clientsAssist with the creation of innovative programming, support groups and community building eventsFacilitate clinical and psychoeducational support groups and workshopsWork directly with clients towards stable housing and support them throughout the entire intake to housing shelter lifecycleProvide crisis intervention and conflict resolution as needed to resolve crises and conflicts as appropriate and in a person-centered mannerEnsure timely documentation of all services provided in appropriate databases and systemsInterface daily with clients providing excellent customer service, fielding questions and responding to client needsProvide ongoing aftercare for clients transitioning to permanent housing, with weekly and then monthly follow-ups to help maintain housing stability and connect them to needed support services.Help facilitate day-to-day operations of our Women's Mental Health Shelter and ensure they are conducted in accordance with our high-performance standards and government regulationsCollaborate with Lenox Hill Neighborhood House's staff from many departments as well as with professionals from other community-based organizations to maximize resources for our clientsComplete all other responsibilities and duties as assigned by Deputy DirectorQualifications:Theideal candidate for the

Recovery & Wellness Manager / Social Services Manager

must possess excellent interpersonal, engagement and relationship-building skills to work effectively with our clients. The candidate will be compassionate, energetic, organized and self-motivated, and as part of a collaborative team, the person must be able to communicate effectively with a variety of stakeholders and be a team-player. Experience working directly with clients in relevant fields, including homelessness, chronic mental illness, trauma, and/or residential services, a plus.Given our 24/7 operating schedule and the expansive needs of our clients, the Social Worker must be willing to work a full-time, Tuesday-Saturday, 11am-7pm daily schedule. Master's in social work, mental health counseling or related field required along with applicable licensure (LMSW, LCSW, LMHC, SIFI Certification etc.) required. Spanish fluency is ideal.What We OfferComprehensive health insurance choices for staff and their familiesExtensive paid time off - 25 days' vacation and discretionary time; 13 holidays; and substantial sick timeMatching contributions to Retirement PlanWonderful paid parental leave policy for all staffProfessional Development Opportunities - conferences, trainings, lectures and moreFree Life Insurance - 3x annual salaryPre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass TransitSupplemental Insurance Coverage (Accident, Hospital and Critical Illness)We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine's Day and ice cream socials, and much more.State-of-the Art Fitness Center, Gym and Swimming PoolFree Fitness classes for staffPSLF (Public Service Loan Forgiveness) Eligible EmployerThe best colleagues in New York!

All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.Lenox Hill Neighborhood House is a client-facing and essential community-serving organization. To keep our clients and our colleagues safe, and to comply with various governmental contractual requirements, all new employees must be fully vaccinated against Covid-19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding.Compensation details:

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