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CommonSpirit Health Mountain Region

Referral Center Specialist PRN

CommonSpirit Health Mountain Region, Colorado Springs, Colorado, United States, 80509


USD $18.00/Hr. to USD $30.34/Hr.Welcome to CommonSpirit Health Mountain Region:

CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve.

CommonSpirit Health is one of the nation’s largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way.

Overview:

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

Answers telephone inquiries from consumers regarding physician referrals and community service referrals. Assists with physician appointments when indicated. Supports call center functions by researching and maintaining database utilized by staff. Obtains Insurance authorization for patient referrals from primary care to specialty care. Collect insurance information and verify patient eligibility, benefits and provider's network status. Using multiple insurance payor platforms. Confirms with the specialty provider that insurance is accepted, whether patients' conditions can be treated, and the next available appointment as appropriate per referral type. Performs inbound and outbound calls related to referrals and find-a-provider service lines documenting appropriately

Qualifications:

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

High School Diploma/G.E.D (Required)

Two years related customer service experience

Prior experience in a hospital admissions department, physician office, or similar healthcare setting

Able to use Windows software to input information into computer, including strong word processing skills

Demonstrates excellent customer service skills.

Understand medical terminology and basic health care insurance requirements.

Typing skills 35 wpm minimum

Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionall

This PRN outpatient role will work variable days Monday through Friday 6:30 am to 5:30pm.

Your Connected Community:

We believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.

Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprised of Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation.

It’s an incredible time to join us as we are a proud Magnet® Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado’s top destination resorts, you will enjoy an incredible lifestyle while having the career you’ve always wanted.

Our Total Reward Offerings:

We believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs. Designed with your well-being in mind, we offer:

Several Medical, Dental, & Vision options.

Spending Accounts including a Dependent Care FSA that can include an employer contribution

Retirement account options with a generous employer match

Tuition Reimbursement

Student Loan Forgiveness, and so much more!

View more on our benefits HERE (https://centura.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=447276&hashed=-1090637925) .

Pay Range:

$18.00 - $30.34 / hour

Shift: Days

Everyone Thrives Here

You’re different, and we love it. Your perspectives, your ways, what you are on a mission to go and do – we’re all different, but we’re also all equally connected and supported. We are here to cultivate you in an environment which not only lifts you up but propels you forward.

We are an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. For further information about this policy contact our Office of the General Counsel at 1-303-673-8166 (TTY: 711). Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check.