The Hartford
Claims Technician - Hybrid
The Hartford, Hartford, Connecticut, us, 06112
Technician Claims - CH10FN
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
As a Claims Technician in the Claims Centralized Operations Group, your primary role is to provide administrative support to the Claims Organization. (Supporting STD & LOA) Claim Techs are the behind-the-scenes support team to ensure everything runs smoothly within Claims Operations. The Hartford will provide you with ongoing training, coaching and development to ensure your success.
Start Date: January 06, 2025
Training: 1:1 training
Work Hours: 8am – 4:30pm EST (some flexibility)
RESPONSIBILITIES:
Act as a liaison with other departments to resolve problems
Utilize active listening and critical thinking skills to quickly analyze and resolve both routine and complicated work requests
Meet and exceed hard deadlines
Facilitate new claim triage and assignment process
Perform business and IT project work
Work to continuously improve process
QUALIFICATIONS :
High School Diploma/GED is required, Associate’s or Bachelor’s Degree is preferred
Effective listening skills
Motivation to help others
Desire to deliver exceptional customer service
Proven success in previous roles and ambition to further develop yourself
Exceptional problem solving and critical thinking skills
Strong attention to detail
Organizational abilities for a fast-paced environment with fluctuating priorities
Ability to collaborate and work effectively with others
Professional verbal and written communication skills
Proficient in financial calculations
Proficient in Microsoft Office applications and basic knowledge in excel
Desire to learn and navigate multiple complex technology systems simultaneously
Additional Information:
This role is a Hybrid work arrangement.
Candidates who live near the Lake Mary, FL; Sunrise, FL; and Hartford, CT offices will have the expectation of working in an office 3 days a week (Tuesday through Thursday).
For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.
How We Focus on Your Wellbeing:
Medical, Dental, Vision, Life and Disability Insurance. Effective day 1.
401k plan effective day 1.
25 days paid time off in your first full year and Paid Holidays
Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits
Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements).
Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan to help you manage the stress of student debt and help you pay down your student loan faster.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$40,685 - $61,027
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us (https://www.thehartford.com/about-us) | Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) | Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) | Benefits (https://www.thehartford.com/careers/benefits)
Human achievement is at the heart of what we do.
We believe that with the right encouragement and support, people are capable of achieving amazing things.
We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.
Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.
We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.
About Us (https://www.thehartford.com/about-us)
Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories)
Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity)
Benefits (https://www.thehartford.com/careers/benefits)
Legal Notice (https://www.thehartford.com/legal-notice)
Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation)
EEO
Privacy Policy (https://www.thehartford.com/online-privacy-policy)
California Privacy Policy
Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form)
International Privacy Policy
Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)
Unincorporated Areas of LA County, CA (Applicant Information)
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
As a Claims Technician in the Claims Centralized Operations Group, your primary role is to provide administrative support to the Claims Organization. (Supporting STD & LOA) Claim Techs are the behind-the-scenes support team to ensure everything runs smoothly within Claims Operations. The Hartford will provide you with ongoing training, coaching and development to ensure your success.
Start Date: January 06, 2025
Training: 1:1 training
Work Hours: 8am – 4:30pm EST (some flexibility)
RESPONSIBILITIES:
Act as a liaison with other departments to resolve problems
Utilize active listening and critical thinking skills to quickly analyze and resolve both routine and complicated work requests
Meet and exceed hard deadlines
Facilitate new claim triage and assignment process
Perform business and IT project work
Work to continuously improve process
QUALIFICATIONS :
High School Diploma/GED is required, Associate’s or Bachelor’s Degree is preferred
Effective listening skills
Motivation to help others
Desire to deliver exceptional customer service
Proven success in previous roles and ambition to further develop yourself
Exceptional problem solving and critical thinking skills
Strong attention to detail
Organizational abilities for a fast-paced environment with fluctuating priorities
Ability to collaborate and work effectively with others
Professional verbal and written communication skills
Proficient in financial calculations
Proficient in Microsoft Office applications and basic knowledge in excel
Desire to learn and navigate multiple complex technology systems simultaneously
Additional Information:
This role is a Hybrid work arrangement.
Candidates who live near the Lake Mary, FL; Sunrise, FL; and Hartford, CT offices will have the expectation of working in an office 3 days a week (Tuesday through Thursday).
For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.
How We Focus on Your Wellbeing:
Medical, Dental, Vision, Life and Disability Insurance. Effective day 1.
401k plan effective day 1.
25 days paid time off in your first full year and Paid Holidays
Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits
Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements).
Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan to help you manage the stress of student debt and help you pay down your student loan faster.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$40,685 - $61,027
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us (https://www.thehartford.com/about-us) | Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) | Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) | Benefits (https://www.thehartford.com/careers/benefits)
Human achievement is at the heart of what we do.
We believe that with the right encouragement and support, people are capable of achieving amazing things.
We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.
Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.
We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.
About Us (https://www.thehartford.com/about-us)
Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories)
Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity)
Benefits (https://www.thehartford.com/careers/benefits)
Legal Notice (https://www.thehartford.com/legal-notice)
Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation)
EEO
Privacy Policy (https://www.thehartford.com/online-privacy-policy)
California Privacy Policy
Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form)
International Privacy Policy
Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)
Unincorporated Areas of LA County, CA (Applicant Information)