Kelley Williamson Company
Liquor Store Manager
Kelley Williamson Company, Mchenry, Illinois, United States, 60050
Description: We are looking for an experienced and dedicated Liquor Store Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for customer service and retail management. They will ensure the store operates smoothly, maintains regulatory compliance, and consistently meets sales and customer satisfaction goals.The ideal candidate for this fast-paced rewarding position should display the following:
Foster a Collaborative CultureEncourage Open Communication:
Create an environment where team members feel comfortable sharing ideas, giving feedback, and raising concerns.Mentor and Develop Staff:
Offer guidance and training to help each team member grow, showing
you value their professional development.Model Positive
Behavior:
Show reliability, integrity, and a strong work ethic that team members can emulate.Set Clear Goals and Expectations:
Ensure everyone understands their role within the larger team goals, aligning individual performance
to collective objectives.Empower Team Decision-Making:
Delegate responsibility and encourage team members to take ownership of their work.Provide Constructive Feedback:
Give regular, actionable feedback that reinforces strengths and addresses areas for improvement.
Job BenefitsHealthVisionDentalLifeShort term disabilityBonus opportunitiesFlexible HoursPotential Bonuses401k with company matchRequirements:
Store Operations : Oversee all store operations, including opening and closing procedures, sales transactions, and customer service standards.Staff Management : Recruit, hire, and train store staff. Schedule and supervise employees, manage performance, and foster a positive work environment.Team Player :Customer Service : Ensure that customers have a positive shopping experience. Resolve customer complaints, provide product recommendations, and maintain a clean, organized store.Inventory Management : Manage stock levels, order new inventory, conduct regular stock checks, and minimize product loss.Sales Performance : Develop and implement strategies to increase store sales, monitor key performance indicators (KPIs), and provide reports on sales, labor, and other metrics.Compliance : Ensure compliance with local, state, and federal regulations for alcohol sales. Educate and enforce policies related to age restrictions and responsible service.Financial Management : Monitor cash handling, deposits, and store expenses. Work within budget constraints and analyze financial data to improve profitability.QualificationsExperience : Minimum of 2-3 years of retail management experience in the liquor industry.Leadership Skills : Strong leadership and team management abilities.Customer Service : Excellent customer service and interpersonal skills.Communication : Strong written and verbal communication skills.Problem-Solving : Ability to handle complex customer issues and operational challenges.Knowledge of Alcohol Regulations : Familiarity with regulations related to the sale of alcoholic beverages is a plus.
PIcf5a9658b076-26289-36025613
Foster a Collaborative CultureEncourage Open Communication:
Create an environment where team members feel comfortable sharing ideas, giving feedback, and raising concerns.Mentor and Develop Staff:
Offer guidance and training to help each team member grow, showing
you value their professional development.Model Positive
Behavior:
Show reliability, integrity, and a strong work ethic that team members can emulate.Set Clear Goals and Expectations:
Ensure everyone understands their role within the larger team goals, aligning individual performance
to collective objectives.Empower Team Decision-Making:
Delegate responsibility and encourage team members to take ownership of their work.Provide Constructive Feedback:
Give regular, actionable feedback that reinforces strengths and addresses areas for improvement.
Job BenefitsHealthVisionDentalLifeShort term disabilityBonus opportunitiesFlexible HoursPotential Bonuses401k with company matchRequirements:
Store Operations : Oversee all store operations, including opening and closing procedures, sales transactions, and customer service standards.Staff Management : Recruit, hire, and train store staff. Schedule and supervise employees, manage performance, and foster a positive work environment.Team Player :Customer Service : Ensure that customers have a positive shopping experience. Resolve customer complaints, provide product recommendations, and maintain a clean, organized store.Inventory Management : Manage stock levels, order new inventory, conduct regular stock checks, and minimize product loss.Sales Performance : Develop and implement strategies to increase store sales, monitor key performance indicators (KPIs), and provide reports on sales, labor, and other metrics.Compliance : Ensure compliance with local, state, and federal regulations for alcohol sales. Educate and enforce policies related to age restrictions and responsible service.Financial Management : Monitor cash handling, deposits, and store expenses. Work within budget constraints and analyze financial data to improve profitability.QualificationsExperience : Minimum of 2-3 years of retail management experience in the liquor industry.Leadership Skills : Strong leadership and team management abilities.Customer Service : Excellent customer service and interpersonal skills.Communication : Strong written and verbal communication skills.Problem-Solving : Ability to handle complex customer issues and operational challenges.Knowledge of Alcohol Regulations : Familiarity with regulations related to the sale of alcoholic beverages is a plus.
PIcf5a9658b076-26289-36025613