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Gusto

Principal Applied AI Scientist

Gusto, New York, New York, us, 10261


Gusto is looking for a Principal Applied AI Scientist to join our AI team and build out our Generative AI capabilities.

About the Role:

We’re looking to accelerate AI investments across the business to solve customer pain points, and are growing our Applied AI team. You’ll be a part of the core group of experts exploring big, innovative bets, quickly prototyping solutions and shipping to customers. You're also responsible for quickly iterating on improvements and eventually scaling to production-grade AI applications. You’ll be working alongside a multidisciplinary group of Product Engineers, PMs, and Design.

In this role, you’ll be responsible for designing, building, evaluating, and shipping products that use proprietary and open source LLMs. You’ll be responsible for all aspects of the AI development lifecycle: framing the problem, designing the system, making decisions on frameworks, building, evaluation, and deploying. As an Applied AI Scientist, you’ll own the customer impact end-to-end.

Here’s what you’ll do day-to-day:

Design, develop and deploy innovative AI solutions

Experiment with multi-agent frameworks to build autonomous systems

Improve LLMs through pre-training, fine-turning, and RLHF

Build evaluation for LLMs and LLM based products, and assess best methods required to build LLMs suited for purpose

Collaborate with the engineering team to determine technical requirements and SLAs for API-enabled services

Research novel AI techniques and strategies that create magical customer experiences

Here’s what we're looking for:

At least 8+ years of software engineering experience (Python, Ruby or Java), and 8+ years designing and shipping Gen AI models

Experience with agentic frameworks like Langgraph and Llama-Index

Proven ability to design and prototype AI solutions quickly

Experience working on multi-agent AI systems to automate end to end workflows

Experience building, deploying and maintaining LLM-based applications in production

Our cash compensation amount for this role is targeted at $191,000-$237,000/year in Denver, Chicago, and Atlanta, $208,000-$258,000/year in Los Angeles and Seattle, and $225,000-$279,000/year for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

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