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S&P Global, Inc.

Associate Director EDM Professional Services

S&P Global, Inc., Raleigh, North Carolina, United States,


About the Role:

Grade Level (for internal use):

11The Team:

Professional Services team for Enterprise Solutions is a global team of knowledgeable and enthusiastic consultants with a wide range of skills and capabilities. We manage, execute, deliver or support both the initial and add-on implementations of ThinkFolio, iLEVEL, EDM, WSO, Corporate Actions, CLM Pro, Onboarding Accelerator, KYC and other Enterprise Solutions products. We use our extensive project experience to help establish our customers' target operating model and define suitable solution workflows to support it. This allows us to add value at every step of the organizational transformation. We look at the business processes the solution supports; considering areas of focus related to system performance or new business requirements; and doing health checks of the system configuration. Every year, this allows us to deliver hundreds of successful client engagements spanning multiple segments and industry verticals.Responsibilities and Impact:Project management and cross-group collaboration skills with a proven track record of leading medium to large projects with multiple stakeholders/partners.Driving clients and internal teams to ensure projects are delivered according to defined scope, dates and budget.Good communication & influencing skills to engage competently at all levels of the organisation, through to CxO level.Ability to support in process improvement, pre-sales and team development capacities as required within the team.Document, analyze and map the different data feeds that populate/retrieve data to/from the S&P EDM product suite.Lead project handover meetings to ensure S&P EDM Support teams have a thorough understanding of the implementation.Partner with Sales to identify new opportunities to extend usage of the S&P EDM product suite.Assist in the investigation and resolution of issues raised through the support.Provide input into the product roadmap by recommending new enhancements.Compensation/Benefits Information:

(This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $110,761.00 to $194,565.25. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits.What We’re Looking For:Basic Required Qualifications:Bachelor’s degree & 10+ years of experience in program/project management delivering software products or services, product development in financial services domain.Deep understanding of EDM product suite. Able to design efficient solutions for the clients.Proven track record of successfully delivering highly complex multi-million dollar projects within the financial services industry.Good written, presentation, and verbal communications skills that can be applied across organizational levels.Expert in implementing Security, Price, Product, Account master use cases.Additional Preferred Qualifications:Excellent client facing skills. A good communicator with strong relationship building skills.Excellent influencer with proven ability to work collaboratively in a matrix organization.10+ years of experience in program/project management experience in financial services/solutions vendor organizations OR equivalent experience.S&P EDM certified strongly preferred.Good commercial & contractual awareness and project governance acumen.Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.Return to Work:

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.About S&P Global Market Intelligence:

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.What’s In It For You?Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.Our Values:

Integrity, Discovery, Partnership. At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets.Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

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